TakeToursReviews of taketours.com

I was very surprised by the additional fees for the tour, they really are an unfair practice, despite having paid the penalty for not doing the activities proposed in the tour and their fees, it was not made clear that you could not enter the Montreal Biodome and then they charged us the entrance without even taking into consideration the cost of the penalty that had been paid. Everything was paid in cash and if you don't have the exact cost they never refund the extra money you are paying them. Time was lost due to mechanical repairs on the bus and the visit to Kingston was reduced to going through the city by bus but we did not have the opportunity to get off the bus to visit. The Thousand Islands tour was just to watch people who paid for the helicopter activity go up and nothing else. I do not recommend this tour at all.

June 2023, booked an overnight tour for my retired parents from NYC to DC. These guides and tour operators are bad. Charging more and demanding cash to enter the bus for pickup came off as very shady practices when terms clearly stated a lesser amount and other payment options. There has to be a dozen other options and I'm quite confident others are a better choice. I had a post tour conversation with what I thought was a competent customer service manager to resolve overpayment issues and just genuine feedback and consideration. Nope. No follow through. The negative sentiment of other reviewers is real.

Everything is bad about this tour operator. The hotel provided was of low standards. They trick you into paying more on the bus on the pretext of showing something which might be free. They tell you to hire other local guides, which will be there members only. They abused a family and left them enroute. The family had to pay another $150 for his return trip. The chinese operating this tour are rude and running a scam.

Worst tour company. Do not recommend. You will not understand what the tour guide is saying. Literally the worst time management. Takes money for free attractions too. Would not recommend for Indians who want a relaxed tour. Feels more like a school trip. White house is 10 mins stop and a useless park is 1.3 hrs stop.

PS: I wrote this review at their website (taketours.com) but they didn't display it. It looks like they display only the sweet review about them. Tour guy and driver are friendly and good. Bus is clean and comfortable. We are paying for the bus and service fee + tips but they are collecting money for everything though many of them are included as part of Itinerary. We need to come back to Flushing, NY but they asked us to move us to different bus at Niagara which was going to Corning Glass museum but we already visited Corning Glass museum while coming to Niagara and we would be missing visit of Watkins Glen Park more over we need to sit on the bus another 2 and Half hours to Corning. We said we can’t move but on-way back to New York they moved us to different bus at a rest area which was really disappointing. I don’t understand why are charging for non-ticketed places which are already included in the itinerary. 1. DC Tour: They showed couple of memorials and pentagon building while going on the high way but they charged $20 which is worth less. DON’T BUY 2. Niagara Falls Night Tour: This is part of itinerary, its not a tour (everyone get off from the bus and watch the falls) and It’s not ticketed so everyone can go and see irrespective of paid/unpaid. some people didn’t pay but they also visited this night view. so DON’T PAY for this. 3. Touching Niagara Fall (Maid of Mist + Wind Cave + Whirlpool State Park + Niagara Power Vista): In these you need to get ticket only for Maid of Mist and Cave of Wind which cost $49.25 (Adult) and $33.5 (Kid) in total but they charged $75 (adult) and $73 (Kid). • This is too expensive I would suggest you to get tickets at Niagara Falls itself instead of buying from the tour person. • You are going to see the river and no other activities here. No tickets for Whirlpool state park so everyone can go and see the river 😊 • Niagara Power Vista: they just show the building from a mile distance so you won’t see anything. Everyone can see irrespective of paid/unpaid. 4. Timing was insufficient: We need to drive and go for three hours to see a place but we get only 30-45 mins to visit which is barely enough time to explore the place but we spent many hours for coming/going on the bus. 5. No entertainment in the bus. They should put some movies for kids. 6. Unable to reach customer service for any queries/clarification after booking. 7. Charged for Included activities: They charged for everything and everyone went for everything irrespective of paid/unpaid. 8. Their website showed one amount and charged different amount. TIPs: • Ask him if it’s ticketed and Don’t pay for non-ticketed so you can watch them for free. • Buy Niagara Falls tickets at the counter instead of buying them from the tour guy. • If you are coming back to Flushing, NY, strictly inform to the tour guy that your destination would be Flushing, NY before you leave otherwise you need to make an alternate plan.

East Coast tour 4 days by Taketours. Worst experience. Felt more like a school trip. Tour guide had bad time management. Do not recommend for families who need to relax and see attractions properly without hurry. Charged fees for even the free attractions. Not worth the money.

We booked our Yellowstone , antelope Canyon and Bryce Canyon tour from taketours.com. We discovered we were “sold” to a tour operator called West Coast Holiday based in LA. Thirteen of us were crammed in a 13 person van . It is by no mean safe let alone comfortable. The driver also is our guide , did not do any tour guiding as he had to drive 8-10 hours each day. Our typical day is starting around 7am (most of our hotels did not have breakfast served) and would drive around 4 hours to a sight (washroom break in about 2 hours) and will spend at the most 1.5 hours at the sight (some sights are like 30 minutes), then will drive around 4-5 hours to reach our hotel . We spent six days on the tour , and covered 4500km during our six days, it is really crazy , we felt sorry for our driver, he is professional but still human and should not be working under these conditions. As for accommodation, our hotels are mostly motels or 2-3 star Hotels (the three star one is the worst one) and they are very basic. As for food , it is not included in the tour so we basically eating at all the different fast food joints. For the itinerary, it covered what they say they will go, but it is also very rush and by no mean gives justice to the beautiful scenery. All in all, I will not recommend taketours.com to anyone.

Rocky mountain tour in May 2023: Taketours did not fulfil its commitment for airport pick up. Most of the places indicated in itinerary were passed by.It was 70% travel/hotel stay. Many photo shoot stops (15-20 mimnutes) on the way were skipped despite a request. Guide and driver were in a hurry to complete the day as early as possible(6PM). Food taste of non-Chinese tourists was not taken care of. Majority tourists were Chinese who will take side of the Chinese guide and will show adverse body language to other tourists.