TakeToursReviews of taketours.com

这次旅行很开心，Kelly服务态度很好，司机也很友好，车上整洁，总体都很不错。

We had an interesting and fun experience. Kelly was very informative and helpful throughout the experience and made the trip very enjoyable.

Kelly 非常热情，服务周到，知识丰富。

Ottawa Tour 8/9/2025 Absolutely the Worst tour I ever took. The guide did almost nothing. She was 25 minutes late then slept the whole ride there. She shared very little information about Ottawa, I am not sure why she was even there, she added almost nothing to the experience. The driver ruined the whole day. He was dangerous, aggressive, ran red lights and almost rear ended a car. He had to stop so violently that he caused several people to be injured and need medical assistance. He should be taken off the road immediately. He terrified the passengers and did not seem to care. The guide spoke to him multiple times about his dangerous driving but he just seemed to ignore her. He was also eating while he drove. He tailgated others, putting pedestrians and passengers in harms way. He ruined the entire day. This driver is a menace. The tour guide only gave a few facts about Ottawa at the end of the tour. No wonder this company has a mandatory service fee, because if not the guides and the driver would get nothing, which is what they actually deserve….nothing! DO NOT TAKE THIS TOUR OR ANY TOUR BY THIS COMPANY! They use incompetent guides and dangerous bus drivers. We were so thrilled to be off that bus we wanted to kiss the ground.

Friendly tour guide that kept to a good timing schedule. Good knowledge of area and held a flag up high so we could easily spot him. His English was a little hard to understand at times due to his accent but otherwise a friendly and knowledgeable guy. The tour in general was a little rushed but considering the travel time and amount of things we did that's okay. I also had some issues at the start of the tour with the pick up time not being clear and being told 7:30am on the booking site but the coach turned up at 8:30. If we hadn't waited as long we would've drove off and missed it just based on not being told clear information. Even when we did make it to the coach it wasn't clear if it was the right tour and multiple messages and phone calls had to be made to make sure it was correct. Overall the tour was great but the lack of clear information prior to the tour was a let down.

I felt like everything was rushed and I didn't had time to fully enjoy

Poor Communication - Cannot Speak English Properly. Was very difficult to explain queries and he was also repeating the same thing multiple times to make us understand. Poor Bus Quality - Bus was not comfortable. Seats were cramped and there was no space to recline, no cup holders. The Washington DC day van was poorly maintained, dirty and very bumpy and uncomfortable to sit for long hours. Poor Trip Planning - Unnecessary stops were made on lesser known sites keeping lesser time for the main attraction. Example - On the Niagara day trip we spent an hour on a gorge/park which was partially closed. On the Washington DC trip day we missed the US Mint Trip and spent an hour in Philadelphia instead.

We did a DC 2night tour, after paying the initial 98pp, we were surprised by the additional cost to each day tour which was 45pp×2pp=90 per day which amounts to $180 for2, then a charge for a visit to the capitol building 45pp×2=90 which was free of charge at the door with guided tour for everyone except our guides charge 45pp. There was a service charge for the guide 12 pp and per day 25×2=50. If you go to the buffet they charged $35pp×2=70 which normally should be half the amount at the door. In the end it will cost over $500 per couple and they only want cash or Zell no credit cards. So buyer Beware