TakeToursReviews of taketours.com

Tour covers so many city's, it's good for people who don't want to take any risk in US. No need much effort in finding different places, buying ticket etc. Tour can be better if tour guide understands proper english, It was very hard time for us as tour guides and driver everyone are from china they don't understand english properly. They are able to explain abount attractions properly. Few entry fees we are charged more than actual fee. Taking more benifit from optional entry fee. At the end of tour it's mandatory to pay $8 per day per head which is huge they should take this while booking.

Take tours Tour code 072-2356 Tried posting this review on Take tour website and as expected they did not publish it. Complete rip off. Never again. Totally disappointed with our tour. Many charges in the itinerary were not clear and completely misleading. Our tour guide Mr Jerry Zhang was extremely non co-operative. He didn't guide us correctly and was very rude when asked questions. Also he took the tips for him and driver right at the beginning of the tour which is not right.He failed to communicate and give proper instructions as to what to see at every destination. Most of the times we were left on our own to figure out what to do. There was complete lack of time management at most of the locations. 1. At Niagara Falls, he tried to sell maid of the mist and movie as a combo and not individually. Many of us wanted to take just the maid of mist ride and not the movie, which he said it cannot be done as it was part of the combo. However in the itinerary they are clearly mentioned as individual optional items. When we questioned him about this ,he told us that he doesn't know what we were told about the itinerary and his company works differently from the online booking company. He also told us to buy maid of the mist tickets on our own if we don't want combo which we refused to do. Finally he pocketed $2 per ticket from all of us just to get us tickets for the Maid of the mist. This is completely unethical and unprofessional attitude. 2. Our visit to Hersheys chocolate factory was disappointing too. For the factory ride, he charged us $15 per person and before the ride we were given some kind of gift hamper. The factory ride is free in reality. When we asked Jerry why did he charge us for the ride which is free, he said it was for the gift hamper , which was completely useless and nobody had asked for. When we demanded for refund, he refused it completely and told us to visit their local office to claim the same.Very few of us were able to visit the office to take the money back. Most of us are unable to do that since we reside at far off places.If company can take online payment from us, then why cant company refund us the same way? 3. Watkins Glen Park was free but company charged us $10 per person as parking charges. 4. Even though breakfast was included at some hotels we stayed in, we were not informed. 5. We were given just one and half hour at Corning glass museum to see the museum and for lunch which was not sufficient at all. As a result of this, we couldn't see the museum completely and could see just the show. 6. At the liberty bell, he didn't inform us as to where the bell was located, because of which majority of the group didn't get the chance to see the bell. Company should stop ripping off innocent tourists who are left at the mercy of tour guide. My advice - Don't go with this company and if you don't have any other choice, be prepared to spend more than what you did at the time of booking, also pack lots of food for breakfasts and dinner coz they take you to such hotels which are inaccessible to food places.

My family (tourists) were supposed to be joining the1 day Amazing New York City tour today, the order number is MT09-486-1047, they were picked up from flushing in front of sherato. They were taken to this "pier" that doesn't look like a regular pier like south street seaport , (there were no people but them.)to catch the ferry to take them close to Liberty. There was another man with the guide and were asking my family to pay $95 each for the cruise alone. And when they refused to pay, because it was too much,they were told to " get out " very rudely and disrespectfully, They were denied of the whole tour, the only place they went to was the Wall street, that's it. An investigation must be conducted by the company regarding this. I must be refunded of my payment. This experiece wad really unacceptable especially the attitude and obnoxious conduct of the guide. ...... flora

Just a few days back took the TAKETOUR package --3 day to Niagara, DC, and Philidelphia from NY.( during a short visit to US). A well organised tour, a comfortable bus, with a non intrusive tour guide in the form of Ms Cecelia, and a well kept schedule ---- A beautiful experience in sight seeing. Covered Secret Caves, Niagara by night, Old fort at Niagara, some specific points n the river, Maid of mist, Corning glass facility and White house, Capitol hill, Lincoln memorial, Vietnam and Korean memorial and Musuem of Aerospace ---Imagine all these in one trip and ending with Independence hall and the Liberty Bell across the Delaware river in Philidelphia. Great job.. Thorough professionals ...No waiting for tickets ..Don't have second thoughts for taking their tours

Marc worst tour guide. Hire professionals

Took tours to San Fransisco and Vegas, Grand Canyon in April 17 with this company and had terrible experience. Driver and Guide are unhelpful and miserable unless you speak Chinese, yet you are expected to pay €8 tip mandatorily per person. Early starts at 5.00 and 6.00 am with no breakfast facilities in room or hotel. Coach does not stop for comfort breaks for longer then 2hrs at times and travellers are not allowed to use facility on coach. This can affect your health. Long journeys to Yosemite and Grand Canyon with less then hour given to appreciate the beauty. They do not provide comprehensive itinerary in advance and you are forced to pay hidden costs of up to €100 minimum for person for excursions. My advice is don't book with this company as you will regret it.

Booked a trip to Antelope Canyon 4/5 to 4/7. I should have known it was going to be a bad trip when the toir guide called me the night before to admonish me that if I wasn't at union station by 6:40, she would leave my party of four. We arrived by 6:00am. I wish I would have know "picking up at union station " meant walking almost two blocks to where buses are allowed to park. I even asked her where exactly at union station because I'm a regular commuter and know there is no parking for buses. By 7am, we were on our way.... wrong! We had SEVERAL more stops to make before we were even on the freeway. We were finally on our way by 10am, making so many stops, it took us almost 9 hours to get to Vegas. Our tour guide was very rude, unapproachable and short with her answers. It seemed like the only time she bothered with us was when she was collecting money. Herein lies my biggest issue with this company. They FORCE you to take overpriced tours with them. If you refuse, like my 80 year d mother in law, they charge you a hotel penalty fee. When I questioned it, they called it a tour penalty fee, story kept changing. They also force you to tip the toir guide for the hike after paying almost $100.00 for the 1 hour hike and force you to tip the bus tour guide and bus driver who I absolutely wouldn't have a problem doing if I felt it was warranted. Our driver was a smoker which is why I think we stopped so often and our bus tour guide made it a point to remind us we would be left behind if we were even one minute late from bathroom break. Very stressful waiting in long lines. It was a horrible experience, I will never tour with this company again and will continue to not recommend it to friends and family.

We're tourists from the Philippines. We booked & paid 1260usd online for a tour from Mar. 14-16, 2017 with taketours.com (Niagara-Boston tour). When we arrived, our family & friends from NJ advised us against joining the tour as the blizzard was coming on the same dates. We immediately contacted them thru many, many calls & emails from Mar. 12 until morning of Mar. 14 to ask them of their plans of cancellation. They even asked us to talk to the tour operator which lead us back to taketours, then referred us back to the tour op. What a STRESSFUL experience! Unimaginable!! They said they're proceeding as planned inspiteof the state of emergency & we can't get a refund of our payment. We were not even allowed to go out of the hotel because of the blizzard so how's that??? We asked them how they can assure us of our safety, but they just insisted that it'll push thru. We demanded for a refund of our payment. We understand they have their policies but this particular situation is way beyond our control. This has ruined what could've been a good vacation. So inconsiderate & unreasonable! You don't even know if you're talking to real persons as there are different people replying with every email correspondence. Never transact with this company!