TakeToursReviews of taketours.com

Take tours booked a holiday for us with a crowd called US West Coast Holidays. The company in question were very unprofessional. Upon arrival at the pick up point, the bus was late.The tour guide (Rebecca) didn't want to see our ID or take our confirmation voucher. Her commentary was abrupt, rude and absolutely disgraceful. My wife has been a Professional travel agent for 20 years, and has never seen anything like it. On the bus, the guide only wanted cash from us. She would not answer questions related to the tour, she would reluctantly repeat a query as we could not hear her clearly over the bus comms system. This is only day 1. We had 3 further days of this with a different guide every day. I am happy to discuss this further with somebody from Take Tours. Seriously the worst trip we have EVER been on. We are actively turning people away from using US West Coast Tours and Take Tours. DONT BOOK WITH THIS CROWD!!!!

HORRIBLE!! Went on 2 different take tours and regret it. Tour guides were horrible. They rip you off so bad. One example is making us pay $110 for antelope canyon when it was actually $48. They did this for everywhere we went. One guide (called Harry I think) continuously yelled in people’s faces for no reason. He yelled at me GIVE ME MONEY over and over and I had no idea what he was talking about. Don’t go on it

The worst tour ever. Our tour guide, Winter Zhang, is really rude and bossy. He has no manner at all. He threw our hotel key to our faces and made us pick it up from the floor. We were just few steps away from him, he could wait and let us go and take it from him if he doesn’t want to walk toward us. He is also unhelpful and not friendly. He made that annoy face when we asked him for question when we are not clear. Really the worst trip i ever joined. The tour also collect extra fee. The entrance fees are cheaper if you buy it yourself. They also forcefully asking for money for the Saint Joseph’s Oratory (it’s actually free). Don’t join this tour or you’ll regret

Worst trip ever. Total hours spent on attractions/vacation on this 3 day tour was 10.42 hour (excluding food time). This is an extremely unfair/disappointing amount. I felt the trip was very rushed and last day was a complete waste. I was very disappointed with the service provided. Our tour guide didn't do his diligence and driver only care to not exceed his work hours.

We had the worst tour experience ever. The tour guide Zack Wang did not have any skill set to get be a tour guide. He was very Rude, very impolite. We had some senior citizens with us and he did respect them and was very Rude. He did not give any background about the tour. He was only talking about back time. He did not know English. He Coudnt understand what we are saying. He kept rushing us everywhere but he was always late to pick us up from the stops. The hotel accommodation was pathetic we had roaches in the rooms. It was horrible. Take tours needs to take strict action against Zack Wang who has been extremly rude and had threatened us mutiple times that he would leave us and go and we had to take uber and be back. We felt very threatened and horrified.

Wish I could give them minus one star. I bought a cruise for two from Pier 83, Manhattan to Bear Mountain. First of all, the indicated this location at the West end of Houston Street when it is on the West Side Highway and 42nd Street. Secondly, there was NO BOAT to Bear Mountain, period. They sold me a ticket for a nonexistent boat. I am currently trying to get Amex to rescue me from this swindle.

I booked the joshua tree day tour from Los Angeles. It was a swindle ! We spent 1h30 to pick up people and due to bad organisation some people coudnt get in the bus. We finally leave Los Angeles at 8 30 (my meeting point was at 6 45).we reached the Park at 11:30. There was no explenation about the schedule and no comments about the Park. We hardly stop 5 minutes at each stop, to finally leave the Park at 1pm! We stopped 1 hour later in an outlet Shop mall for an hour and half, which wasnt forseen. And come back at LA at 5. So i paid 80€ for Just an hour and half in the Park with no explanation. The guide hardly speak english (this tours seems only to be for chinese people). And they dared to ask a9€ tip !

I would recommend never to book from this Tour Company. I booked a 3- Day guided tour to New York from Toronto, for the long weekend. And these people canceled the tour at the end moment, saying it is no longer available. They didn’t even call to inform us. I had done all the preparations and everything and they just canceled it. I called up their 24x7 helpline, no one answered. And when the call was through, the lady on phone was so rude and illiterate, she kept muting the call whenever I used to start saying. I spent so much money in the preparation for this trip, we had planned so much and had to see friends in New York and they just canceled the trip. These people are highly irresponsible. They couldn’t inform us about the cancellation on the phone but they are calling if we could plan it for the next week. And the lady on the phone was misbehaving with me. She wasn’t sorry at all. And kept on putting my call on hold. Worst experience.. I wish I would have gone through this site before. But...please don’t make any bookings with this company.