Tailwind is the tool that feels like a marketing team. Tailwind’s advanced AI creates powerful marketing automation for small businesses. Tailwind gets you 90% of the way to “done” at every step of creating and distributing your marketing. Start free.
Tailwind (tailwindapp.com) has 297 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
tailwindapp.com
Website
tailwindapp.com
Category
Internet & Software
Location
Oklahoma City, Oklahoma
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 13% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I love this social media app. They offer great service from actual humans, go figure! While there is the human touch, they have an AI feature called Ghostwriter than you can use when you have a loss for words. I used to use another social media company and love Tailwind.
MJ
Maja J.
Very useful and easy to use.
Very useful and easy to use.
MS
Mad S.
Time saver
easy to use with a good user interface and the schedule work for a month
SJ
SJL
Absolute dumpster fire from top to bottom.
Use this company if you enjoy dropping serious coin for a suite of services that flat-out don't work, just to be told they "don't do" refunds.
Here's a rundown of the features that simply don't work (spoiler alert, it's all of them):
- AI generated content is never saved. Never. There is no option to save and no way to access old content. If - no, WHEN - the page glitches/freezes/reloads, your work is erased. Even more frustrating, you use credits every time you generate AI content, so regenerating the same thing over and over again make a significant dent in the very finite number of credits you have access to each month.
-AI generated content sucks anyway. The first maybe 500 words are new content, and content generated thereafter regurgitates content generated before. Remove all of the repeated text and you go from seven pages of generated content to a whopping six paragraphs of useable text.
-Hashtag recommendations are garbage. Write a post about, say, cascading style sheets, and the generated hashtags are about harry styles, gun rights (?), and soccer players(???). Rejecting these hashtags is useless - when the page randomly reloads (anywhere from one to ten minutes later) the rejected hashtags are back.
-Email templates don't save from the automation framework. Email templates that do "save" from elsewhere in the app are always blank. Email templates, in sum, don't exist, so creating a funnel or drip campaign requires starting every email from scratch, every time.
-Speaking of from scratch, you can't access your brand colors from within the email creation page, so you have to memorize a half dozen hex codes to create any branded content. WYSIWYG editors in 2002 managed to figure this out, but the devs at Tailwind just stay confused and sucking their thumbs.
- Social feed constantly loses drafts of instagram and pinterest posts.
- Social feed generates errors on autopost at least half the time.
- Design templates for pins and posts are a straight-up joke. Absolutely hideous.
-Suggested content calendar, regardless of the parameters you define for your company, are 100% tailored to Seneca Crane-looking wannabe fitness gurus with their baseball caps and eggplant emoji mics, or blonde blowout MLM Mormons shilling snake oil and thinspo nonsense. If you want to run a credible agency generating real thought leadership in any other space, you'll be sorely disappointed.
-Any emails, screenshots, or videos of bugs are "sent to the dev team" and NEVER resolved. NOT ONE of the bugs I reported have ever been fixed - we're two months into this service with a few dozen emails back and forth and are still unable to use basic features.
Garbage company that bilks consumers out of hundreds of dollars and hides behind a no-refund policy so they can sit on your money until you cancel. RUN.
MI
Michelle
No refunds, even if it isn't working for you
Be careful with this company, I guess I should have expected it though. I have been with Tailwind for several years, but it has gone downhill. They've expanded too much, too quickly, and now the last year I've had a lot of issues just trying to schedule Instagram posts. That's all I ever wanted from this app. Now they have a bunch of other features I don't need, increased the price, and I talked to them a couple months ago and let them know I wanted to cancel. They were fine with it, but unfortunately my request didn't go through. I was charged on December 1st (a weekend) and contacted them immediately. Oh, and did I mention the price went up over 50%? I was patient, but I didn't hear back for over a week, then they informed me that they just don't give refunds. They asked for proof of my interactions, so I sent them all the emails. They said that all my issues were "short term" but every time I found a bug or posts didn't work, I needed to email, send it screen shots and screen recordings, and the response was mostly "it's just Instagram, there is nothing we can do." Very poor response. So as a small business owner, please be very cautious with your money and know that this company doesn't care if you're happy with their product.
SR
Solid Rock Financial C.
Love it!
I have been using Tailwind for over a month and love it!! It helps me grow my business and recognition with quality stock photos and AI. It sets up a schedule for social media posts and emails. When I needed to make a change to one of my accounts, I reached out and with in 5 minutes someone responded, helped me make the change I needed and it was easy!! I love how they give you more than just 5-7 credits for AI use and they renew each month on the FREE version. You can purchase more, which I may do eventually as my business grows.
AJ
AJ
Spam after spam after spam
I don't remember ever signing up to their email list, but since the last month, I've been bombarded with several spams from them. I've unsubscribed, contacted them and reported it as spam, but I keep receiving their "promotions."
MG
Maria G.
I ABSOLUTELY LOVE IT
I ABSOLUTELY LOVE IT. Specially cool for people with ADHD. I find myself every morning logging in just because I want to! I don't even need an alert to check, and that's a first for me, Miss Alarms. Just try it, honestly.