TailwindReviews of tailwindapp.com

INITIAL REVIEW: I used tailwind app for a couple of months last year. I had paid for an annual membership which costs $300. I actually remember cancelling the recurring membership right after signing up since it was really expensive and didn’t want to risk to be charged again by mistake. After a few months of simply not liking their service I stopped using it altogether. I have not used their platform since 2023. I haven’t even logged into my account in almost a year, there was literally no activity whatsoever on my account and I am sure they can see that from their side. Well I went to check my CC statement last week and they charged me $300. Went to log in and the email on file was an email I also haven’t used in almost a year, so apparently they sent a reminder 30 days before charging, but I clearly haven’t seen it. On top of that the card on file was my old expired credit card and they charged it anyways, even though in the account it says payment method is expired. Now, every serious company would understand that if I haven’t accessed my account in a year and the CC on file was expired it is probably because I did not desire to renew, and every serious company would evaluate that and offer a refund. Not them! They just don’t offer refunds, apparently, no matter what. I wonder how much money they steal from people acting like this. I understand not giving a refund if someone has used their account after renewal, but with no activity before and after that, this can only be considered a SCAM. So avoid at all cost! They will just keep charging you even if you cancel (looking at the reviews I’m not the only one this happened to) and then hide behind “we just don’t offer refunds, sorry”. Disgusting business practices. UPDATE: After I left the review they reached out and offered a refund, which I appreciated. I still think this shouldn’t have needed a negative review in order to be squared, but at least I got my money back.

Great service Best company and always helpful managers! any question could be solved easily thanks for your work

I like it because IT’s free