Diane
No reply after over a week, no files, nothing.
I would give is a Zero rating but that is not possible so had to give 1 star. I submitted an order for logo design and paid for it. I heard from a designer pretty quickly, and they wanted to know if I want other things designed too [which I did not]. I had about 3 email exchanges with him right away. After a week I heard nothing [they note it is usually 1-2 days for initial draft]. I emailed customer service twice over the course of a week and also heard nothing. Literally no response for over a week, not even from customer service [and yes I checked my spam folder]. I paid $99 but have no file, no nothing.