Brian K.
this service is a joke
this service is a joke. jeans didn't fit at all

Tailored Made Jeans from Tailored-Jeans, Our Custom made jeans are premium quality jeans from selected american,indian & japanese mills , crafted and stiched and washed with extreme care with customised approach, each jeans is hand crafted and made to ...
Tailored Jeans (tailored-jeans.com) has 179 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Showing 69 reviews with 1 star · Clear filters
Brian K.
this service is a joke. jeans didn't fit at all
Sad Jean B.
The jeans were the furthest thing from a tailored fit. No part of them was the right measurement. I waited 6 weeks for these "tailored" jeans to arrive and ruin my day. My cat is the only one who enjoys using them and only as something to sit on that isn't the cold floor. 1 star because no option for 0. "Tailored Jeans." More like "LIES"
Reggie F.
Complete waste of money. Jeans were smaller than specified. I can’t even wear them.
Amanda P.
This is our second pair of custom jeans for my 6’6” daughter. The first pair had the zipper and tab break off, so she has to pin them shut to use them. That was after about 1 month. We still ordered another pair because we needed jeans that would fit. This pair has had every rivet on the jeans fall off. 3 fell off after the first time she wore them. She’s lost the rest in less than a month. For how much these jeans are they should last!! It’s sad as they fit amazing, just fall apart.
Daniel E.
I'm 99% sure that my jeans were incorrectly measured, and the pocket pattern wasnt what I had chosen, and when I attempted to discuss a refund due to the 2 faults if which at least the pocket design wasnt my fault, they did everything they could to keep my money. They dont seem to care much about the customer as much as they care about your money. Beware. EDIT/REPLY: I did NOT accept that I provided an incorrect length, and The pocket pattern wasnt that of which I had chosen. Whether this was an employee error, or a glitch in the website I can not say. However, that being said I was shipped jeans that were too short and too tight to wear, with the incorrect pocket pattern. The legs were also slightly different lengths, (not that it mattered since they were too short and tight, but that's the quality you will get for a price that is beyond steep) I say again, buyers BEWARE. EDIT/REPLY: I am absolutely astounded by how incredibly adamant this company is to put the fault on me. I asked for a refund, and was denied dispite being eligible for such service. I was then told that my initial complaints were my own fault, which I dont agree with. Aside from those, this company has yet to justify why both pant legs were different lengths from each other and why my pocket pattern wasnt what I have chosen, and why I'm not getting my refund. Severely disappointed in the customer service. If they would like to justify their faults by saying I input incorrect information, that's fine, but how can they justify my left pant leg being shorter than the right one?! I said this both times, and I hope that throughout this thread you're able to see and take care ordering, or better yet take your business elsewhere, but BEWARE. The price for the quality, even if it was done correctly, was quite steep. Take care in your purchase, and understand that you may not get your $70+ dollars back dispite being eligible for refund. Take care and God bless.
Response from Tailored JeansAug 6, 2021
Dear Daniel, Appreciate you taking time in reviewing the service and gave your feedback, and it will help others too in making their decision and prevent them making mistakes that you made while putting your measurements As we explained to you , and provided enough evidence with our QA report's photos, that we made jeans as per your given measurements, you provided length which was 30 inches, and it was made 30 inches which was evident that in given photos, (And you have understood that and accepted your mistake) We have clearly mentioned and also have specific disclaimer which you confirmed while accepting that length you are providing is OUT SEAM and NOT INSEAM Yet your provided Inseam and which is your fault, you did not read that and clicked on I accept, we have added that specific acceptance clause to prevent someone like you to add the inseam length , moreover you have specified Body Measurement, and our measurement guide shows how to take measurement of FULL length and not inseam, Yet you put your label size, Which is again we have mentioned in Notes before you start taking measurements, that DO NOT USE any LABEL Size , We cannot do anything in such cases, as it was purely mistake from your end, you can not say it was our mistake About Pocket pattern, it was the same that you selected, and there was no difference in pattern it could look little bit different due to stitch color and thickness of thread but we can assure that it was the same pattern that you had selected. We only approve Free Remake in cases when below two conditions are met fully 1. Customer's length is not inseam when ordered and it have been confirmed by customer by accepting 2. Jeans are not fitting correctly Now if customer have provided proper out seam and still jeans are not fitting well in any area, (after looking at photos of customer wearing jeans) even though there is mistake from customer's end in measuring him self on any other area, or if we did mistake We would approve remake and ship it to them for free But if one have provided inseam even though we have specifically asked for outseam, we can not do anything. Thank you Tailored Jeans Team Update To Reply: Dear Daniel, Generally we do not post something like this, but when it is beyond truth we have to https://snipboard.io/Q7Klq4.jpg https://snipboard.io/PWxad6.jpg We explained You and also shared photos of QA mentioning the length as 30 (which was provided in your order) and you did confirmed about your length mistake by nodding affirmatively by appreciating us for explanation. https://snipboard.io/ZEnRrS.jpg You can write about your bad experience but you cannot blame us for your mistake, Which should not have been done in 1st place, as when you clicked on I accept over acceptance that "I accept that Length Provided is Full Length (Out Seam) and it is Not the Inseam, and I am sole responsible for this particular measurement if I have not provided Out Seam." Which means you have read and confirmed that you have put OUTSEAM and if its not then it will be your responsibility Thank you
Arthur P.
Jeans did not fit. Not even close!
r S.
Worst experience I've ever had received my product nothing on it is correct they won't return my calls or refund my money. Guess again. This was not the email I sent nor is my name Scott. See the order number and email. I And no, I never received any communication from you all. No effort to resolve. Only an email stating you were forwarding my email to your support team. Here is my email..... Subject: Order #3000000553 I received the Jean's. They are nothing like the template I selected. They are pegged so tight at the bottom I can just get my foot through and the pockets are not what I selected. They were supposed to be like the "Cinch" in the picture. Need a refund or you are welcome to try again. I measure just like your web page directed and based on the selected style you all would add to the measurement to reflect the over all style. These were to be able to wear with boots. Like in the picture of Cinch Jean's.
Response from Tailored JeansJul 5, 2021
Dear Roy, Apologies, we took you as some other user, confusing with your last name Yes we received your email and we did responded you on 17th May , That we have forwarded your complaint to concerned team, and Then we did sent you email on 22nd May with response with your query https://snipboard.io/wYtUmd.jpg We didn't received any response, and hence it never went ahead, It seems it have not reached your inbox and went to spam? We will resend the email and wait for your response, Apologies for any inconvenience you faced, we would like to fix this for you, we don't like any customer being experiencing any issues and unpleasant experience. Thank you
Loeza L.
Pants didn't fit right at all.
Response from Tailored JeansJul 5, 2021
Dear Loeza, We are sorry that you didn't got what you want, and we are disappointed as something like this goes unattended. We have policy of providing free remake if issues are reported within 8 to 10 days of receiving the jeans, we never heard from you, if we don't receive complain, how we can know that you had problem.