Tailored JeansReviews of tailored-jeans.com

Never received items. Contacted the seller no answer. Needed this for a trip and now I have to go buy other pants sonce these never came.

I got my jeans and they were entirely to small. I went back over my order and made sure I did everything right, and I did. I wish there was a way to contact the company or even do returns. Because the fact that I spent $98 on a pair of jeans that were not even the correct measurements and there’s no way to have it fixed is ridiculous. I would be willing to spend and extra few dollars to have them fixed but there’s not even a way to contact the company.

One measurement was not right. I habe emailed 4 times and called and left a message. No one will help with fixing the pants so I can wear them. Sad as I thought this company actually cared about quality jeans. Considering we cannot make a comment back. I find it funny that all your email links, contact links, produce a 404 error code. Also, no email or business Transaction email has “your requested response email” on it. Hmmmm, go figure! I can’t put an email address in my reply but you can.

Did my measurements exactly as directed. Ordered relaxed cut. Jeans came so tight that I was barely able to get my foot through the legs. I took a chance and lost!

We measured extremely carefully, and followed their measuring guide exactly. We measured a 40 outseam, and confirmed this was a good length by comparing with other jeans of the correct length. They keep insisting we entered GARMENT measurements, but we DID NOT. We entered BODY measurements, as we indicated on the measurement form. We did NOT "MIX" body and garment measurements, as they claim. At any rate, the outseam on the body is the SAME as the outseam we measured later from the jeans - 40 inches. This is what we ordered, not the 42 we were sent. We clearly requested this 40 outseam on the detailed order form. However, they randomly added more than 2 inches to the length, making the jeans way too long and absurdly bunched- up at the bottom. Avoiding bunching was our reason for ordering custom jeans. If we wanted to tolerate bunched up jeans, any off-the-rack brand would have sufficed, and at a much lower price. When I emailed them to discuss, they gave all kinds of nonsensical justifications "the extra length is needed when you sit down." "cloth doesn't lay flat' etc. . As a very experienced seamstress myself, this is all BS. You measure for a garment and make it that size. You don't randomly add 2 inches to the hem of the skirt, for instance - you hem it to the length the customer requests and approves. As per their "guaranteed fit" promise on their website, I requested a remake or a refund. They refused and continued to make all kinds of excuses. I had no other choice but to dispute the charge on my credit card, and write this honest review to warn others. They are simply deceitful. Too bad the customer service and responses are terrible: the jeans seem well-made and of a good fabric

bought jeans from here. was excited but completely disappointed when i found i couldn’t access the site anymore. thought my phone was glitchy so i went on my computer. everything fine, so i logged in to check the status of my order. next day, computer blocked from website. whenever i try going to the website it just says “There has been an error processing your request. Exception printing is disabled by default for security reasons.” this website is a scam and took $160 from me.

I will let you know when I receive the jeans.

I am very disappointed in my jeans and even more disappointed in the complete lack of response with the customer service / return department hen I tried to inquire about returning them. Most of the rivets at the pockets, hip, and zipper areas of both pairs just fell off. I knew it was a risk ordering a custom pair of jeans on line much less paying $100 per pair. Lesson learned.