Past C.
Bora Bora was best vacation ever, but how we got there through Tahiti Legends was the most awful experience.
Our Tahiti Legends travel agent was flat out rude, confusing, and extremely impatient. We almost cancelled the trip because of her, but if we did our deposit would not be refunded. In all honesty, I could have booked the trip entirely myself and just went through trial and error to figure things out.
Response from Tahiti LegendsApr 28, 2016
Dear Past Customer, Thank you for your review. We value all input whether bad or good, as this only helps us get better as a company. We apologize that you did not receive the service you expected. Our goal here at Tahiti Legends is to provide the best service possible to our clients. There are no excuses or reasons for less than exemplary customer service - it simply should not have occurred. We continuously work to improve our service, and we do appreciate you advising us more of your concerns and experiences so that we can take corrective action. If you are able to elaborate and share with our management your experience, please do contact us at [email protected] directly. We sincerely appreciate your insights and input.