TAG MobileReviews of tagmobile.com

I recently got the Verde Hotpepper. After some use, I concluded it has a defective processor. I attempted several times to contact TAG Mobile on-line but it was unable to perform the basic tasks so I cold-called customer service. I am currently on a 45 minute hold for a rep and my distaste for the product AND the company grows with every minute.

Ive never been able to speak to an actual person. I entered the ID, but their system is broken. Numerous calls and nothing. Hard pass with this company.

Its been over 3 weeks still cant contact with any customer service as.approoved and charging me tag had no problem taking my money purchased s20 android lying thiefs so if you reading this police will be called and government better business buera etc. For scamming me and the government i want my phone i was charged for immediately you have no contact customer service help but 2 # that hang uo u contact u s dosnt work customer service dont work scammers n liars..

1. I am a disabled senior. I was looking for a cell phone company since my previous carrier never replaced my WARRANTIED android and I refused to subsidize their Scam. I thought TAG MOBILE looked good. I am on food stamps AND Medicaid, so I'm eligible for the Lifeline discounted service. I also needed a phone obviously, so I chose the cheapest android that wasn't a flip phone, a Samsung Galaxy S10E, and submitted my application AND PAYMENT of $19.99 plus tax. After a WEEK of NOT getting a phone in the mail, I called customer service. This is what I was told. 1. TAG verified I WAS, in fact, Lifeline eligible, which I've been for 13 years. 2. The advertised price of $19.99 was ONLY for NEW customers. 3. I was NOT considered a new customer because, even though I never had TAG MOBILE before, I was a former client of a carrier that they MERGED with, so based on that, I was not considered new. 4. He had no REAL explanation for what happened to my $20, so I've approached Capital One Bank to follow up on THAT fraud. 5. The fact that the posted prices are targeting new clients ONLY was delineated on their website under "upgrade phones" Just prior to writing this review, because of my longstanding reputation here on Trustpilot, I wanted to make sure I wasn't falsely accusing, I read EVERY LINE on that website page, and there is NO SUCH price designation. So TAG is full of you know what, and I plan on following up to get my money back. When I came on the site tonite and saw their ALREADY LOW rating, I chuckled.

I contacted these guys told him my phone make my cellular service so they decided to send me a Sim that's worked on my phone which it did not, so I'm figuring they just wanted my information so they can get a tax write off. I do not recommend these guys to anybody.

iPhone 15 says "daily limit reached" for every day no matter when you apply.

I never got my phone or my service!

A leading FCC LIFELINE PROVIDER called TruConnect had sent me a sim card that I have needed every since I purchased a new phone from your company. I purchased the A67L for 49.73 with credit card ending in 5584 I need to use my phone because I have serious medical issues and it is my understanding that you have put a block on my account phone claiming " suspicious activity"!!! That is a bunch of BS! And what you are really doing is intentionally holding my phone hostage and preventing me from making important contacts with my medical providers! All of my emails to your company are being chronologically recorded and being marked as exhibits in a civil lawsuit complaint that I plan on filing shortly if I do not get an immediate response from aTAG to unlock my phone so I can contact my medical providers. I cannot believe how this company has treated me from the begining!!! It has been a complete nightmare and it had caused me tremendous stress and anxiety to know that a company like TAG mobile treats vulnerable adults who rely on and expect to get the service that they are promised. Instead, I have been taken advantage of. I've been lied to and I have been completely ignored and your company has failed to provide even a modicum of responsible stewardship when it comes to assisting the needs of the poor and vulnerable citizens who have put their trust in companies like yours who have instead created false and fraudulent advertisements and in turn have seriously effected individual lives that urgent require direct communication with their medical providers and instead your lack of immediate response and empathy towards those who put their trust in you are now out of communication with their doctors and other medical providers and you are responsible for this breakdown in communication and there is no excuse for this flagrant and intentional negligence that had effected hundreds of individuals. Have you taken a look at the reviews for your company??? It's appalling to say the least!!! You should be ashamed of yourself. And you need to to unlock the phone that I purchased with my money. I'm not about to be stuck with a useless phone because you people failed to provide me with the service that I believed you were going to provide and now that I have found a service provider in TruConnect who has responded immediately to my needs for a sim card and now I have tried to use the sim card in the phone that I purchased and now you want to put a block on my phone because of suspicious activity!!!??? Unblock my phone now so I can get ahold of my medical providers and then to my attorney!!! You guys are a bunch of shameless thugs who prey on vulnerable adults period. Byron L. Peters