TAG MobileReviews of tagmobile.com

i never received my order

It sucks. I got the phone for three days. I have been trying to contact them and no answer.The phone is not reading the SIM card.

You sent me a defective phone

I haven't got my order yet it say today it should be here

Not worth the one star. Horrible customer service. Horrible reception. Said they were sending a Samsung A56. I don't expect to get a nice phone with lifeline it's just nice to have anything to stay in contact with family and such. So I was a little excited to get a good phone that should last a while. So this little tiny box comes in the mail it was an A56 alright an A56 foxdd worst phone I've seen in my life and I'm not picky total trash no signal worthless. Would have better luck trying to call someone on a Merlin. Do yourself a favor and go with assurance or the other reputable companies

I had a couple of choices for Lifeline carriers in my area. Assurance Wireless and Tag Mobile were two of them. Tag offered more data per month and they had a decent phone. So I decided to go with Tag. BIG MISTAKE. Not only did I NOT receive the phone (it's been 3+ weeks I can't seem to speak to anyone on the phone as I need to enter a phone number in order to get someone on the line! Chalk it up to experience. This mobile provider is BAD. I wouldn't trust them to complete a sentence nevermind a simple transaction. Now I have to alert Lifeline about the situation and have them reinstate my eligibility for the program. Without a phone enrolled in a program that ensures low-income citizens the necessity of having a phone with service. Poor job of following through and adhering to the guidelines set forth by the government assistance program. You fail.

This "communication" company can not be contacted - never answer the phone lines or e-mail. The online requests they do not reply neither.

I’ve checked my status for over a month now and still haven’t received anything nor a phone it keeps saying I’m in the system and I still haven’t been approved and I’ve sent all proof requested. Am I gonna be approved for the free phone or not?