customer
I put correct information but didn't…
I put correct information but didn't get approved

Embark on an unparalleled wireless journey with TAG Mobile. Our commitment to excellence ensures unbeatable prices on quality phones from renowned brands like Apple and Samsung, providing you with reliable connections on the nation's fastest network. Whether you opt for our prepaid plans or qualify for free government assistance programs designed for eligible low-income households, rest assured there are no contracts or credit checks involved. Benefit from our 24/7 multilingual support and personalized options tailored to your unique needs. Join the TAG Mobile family today for not just dependable service and exceptional value, but for a wireless partner you can truly rely on.
TAG Mobile (tagmobile.com) has 420 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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customer
I put correct information but didn't get approved
customer
I can't get my application to go through because your website won't let me upload proof of my eligibility. Now I'm trying to go to a different provider and I'm unable to cancel my application with y'all. If you're getting this I feel like you are holding me hostage, please cancel my application I can't get a job or contact anyone without a phone and y'all company is keeping me from doing that
customer
I didn't get order
David J.
Because my phone won't come on for some reason
Shan H.
I have called, sent emails and no one will return the emails. I could have received a new phone but they said it wasn't available. They sent me a card with a so called sim card on it. I didn't ask for it. I ordered a phone and it was delivered. I do not have a sim card to activate it. WHY don't they answer their emails. I DO NOT RECCOMEND THIS COMPANY.
Danny S.
I got a phone 4 weeks ago and call this coming several times over 43 times exactly that I call this company they never answer the phone you are on hold for hours and hours until they close at 8 o'clock then it disconnects you phones that you cannot use you can activate them you can't do anything they still charge money this place is a scam The employees are sorry and don't answer the phones it does not do their jobs properly I don't know what the problem with this company is avoid them at all costs it's not worth it
Selah T.
I signed up on 10/5/25. I got my phone on 10/10/25, which was quick, but I cannot port my number, because there is no way to do so. There is no way to actually contact the company, emails have been returned, their customer service numbers do not have the option of porting the number, or contacting a person, I just get told that my device will ship in 7-14 days. I just want to cancel at this point.
Margaret W.
customer care service never answers my phone calls. not only that the phone number i was given on the phone i got from tag mobile is not my phone number. they gave me a phone number that begins with 582 my area code where i have lived my entire life and people still use it. the area code where i live is 814. i wish to terminate my service.