TAG MobileReviews of tagmobile.com

I've been on hold for around 3 hours after YOU HUNG UP. and I called back! STILL on hold. ONE OF YOU NEED TO TALK TO ME. i WANT to know where my order for upgrade is. IF it went through... says it did. You supply no tracking or receipts. I will go to court and bury you. SO, unless you get in touch or accually have someone answer... I'll hold it all, your stealing at this point... GIVE ME PROOF.

Takes an hour on hold to get in touch with them on average. Customer service is terrible and inconsistent at best. They ship using FedEx economy. They have tracking info for FedEx but when it gets transferred to USPS, they can't track delivery. My phone was lost and they are submitting a request that can take up to 30 days. If you want to be without your phone for a month choose TAG mobile service.

This is the absolute worst phone service i have ever had wait time to talk to a agent for over an hour multiple times then I never get anything resolved… i paid for a phone over two weeks ago and it still hasn’t been shipped the price was 45$ but they changed me 89$ makes absolutely no sense and they don’t care to fix mistakes… save your time go with any other service you can’t get worse service.

In my experience, this company operates dishonestly. Customers risk receiving incorrect or unusable vehicles, or no delivery at all, while losing their payments. Their customer service is unreliable, as representatives frequently change, making it nearly impossible to resolve issues or obtain clear answers.

absolute trash/scammy company. i am on social security disability for life after 19 surgeries. i probably OVER qualify for the lifeline free phone thing they offer. i went to their website and signed up. double checked everything. dotted my Is, crossed my Ts. they required a ton of proof to show that im who i say i am, and that i qualify. i sent them my drivers license, SS card, medicare and medicaid cards ect. in about 30 seconds, i got a email saying that i was denied due to my birthday on my drivers license not matching what i entered on my application. im like "well, ok, i do have fat fingers, maybe i hit the wrong number" so i went onto their website and reviewed my application. sure enough EVERYTHING WAS A PERFECT MATCH. they sent me an email asking me to resend the proof, so i did. aout a week later i got another email asking me to resubmit my proof. again, i did. i then AGAIN get another email asking me to resubmit my proof. i did again, and this time, i decided to call them. after going thru a impossible menu on their system, and having to call them back 7 tmes to get it right, i finally got an option to speak to someone. i sat on hold the first time i called 45 minutes. no one came on. figured ok, their prob busy ill call in a day or two. called them back. navigated the menu again, and sat on hold an hour. this repeated 7 times over the following MONTH, each time, waiting on hold from 30 minutes to over 2 hours ( yea TWO HOURS AND 7 MINUTES TO BE EXACT) and STILL havent ever been able to get thru to their customer service. i dont know about you, but ut to me, thats completely unacceptable. i finally after 6 weeks abandoned my application. the company seems scammy to me, wanting copies of all this personal info stuff, but not supplying the phone nor even having any avenue to actually get someone on the phone. ill be watching my accounts and credit very closely for awhile, just to make sure someones not trying to open accounts in my name. now, im not the only one whos had these issues. next time your on facebook and see their ad, read the comments. the ones who say they had good service? click on their accounts. youll find them wih one or two friends, and that their new accounts, guaranteed made by the tag mobile people so they dont look bad, but on the same threads, youll see more people saying the exact same stuff i have. your all adults im sure, you do you, either way think twice before sending tag mobile ANY personal info.

Setting everything up was easy but the delivery took forever and then they where supposed to deliver it to my front porch and it never made doni tried to contact them and they said since it was FedEx and they said they delivered it they can't do nothing

I would give them a negative number if it were possible. This is the worst company ever. You can pick up this phone and put it were the sun don't shine. PEOPLE SAVE YOURSELF THE BS. and go elsewhere.

you will be on the phone waiting for hours- until you finally give up. they never answer. my phone was stolen- no way to report it or have it locked down. wont let you add data when you run out due to site glitches. Ive tried a laptop, desktop, and mobile phone. its the site. absolutely ridiculous