Fay
I am a live streamer on tagged and on…
I am a live streamer on tagged and on the 1st of may I received an email from tagged support saying my account was cancelled for violations of terms of service.I immediately reached out to them stating it wasn't possible as I wasn't streaming or even logged in at the time of said violation. I sent multiple emails but received no response. I made a new page and contacted them and even asked my friends and supporters to do same but it was futile. This account had 600k in diamonds which is equivalent to $1500. Every cash out I apply for takes a month and on the day my account was cancelled, I was suppose to receive $500. I do not think it a coincidence. To my shock I discovered more than 25 Nigerian streamers who lost their account and money this month based on the same violation of terms. All these time I couldn't log in to the app but 2 days ago, I updated tagged app and was able to log in. But my diamonds were gone and so many other features including streaming features. If tagged has changed its terms and only wants Nigerians using the dating feature within Nigeria, why cancel accounts and claim we violated terms of service? Why take our money and still lie on our character? This is very unfair and no one deserves such treatment. Tagged knows how impossible this is for us, they know we don't have access to PayPal in our country, most Nigerians can't even cash out on their accounts and have to convert diamonds and send to people in other countries to help them cash out. They know this and so they think they can get away with it. Tagged could've canceled our accounts and sent us an email stating they were doing things differently and asked us to foward an account to get our money. But instead? they lied to us. They know we're powerless. But I hope you can help us show them we're not.



