Reddish C.
Hopefully you have all the pieces
Order #182356 Got the Site Right 2.0 Boresighter for the holidays. Was so excited to get it open and start using it at the range. To my surprise, I was missing the adapter for a 9mm caliber. Not a big deal, I figured I could reach out, explain the situation, send some pictures and get the adapter sent over. Boy was I wrong. Over a month later and I am still waiting on even confirmation that a new adapter will be sent. Every time I reach out and ask for an update, no one has any idea where the adapter is. I sent clear pictures, explained the situation, was told a new adapter was going to be sent and that I would get tracking when it does and I am still waiting. Hopefully I finally get some information or I will just ask for a refund. Oh, and they also took down my comment on a social media post about how I was missing an adapter. I don’t honestly care that they did, it’s their profile. But you’d hope for some transparency and customer service
Response from TacticalElitesJan 27, 2025
Hi! I'm very sorry about that. That should not have happened. Please allow us to make it right for you. Can you reply with your order number and we will send out a whole new 2.0 on us? Looking forward to your reply. Thank you.



