Paul F.
Most likely Scam Internet Storefront stay away
Sub par company with a scam store front on the internet. They are none responsive when you attempt to communicate with them on the Internet, Text or Phone. They are apparently working from on Cell phone for their business # as well as texts. Their email is also a private gmail account. Stay away from this company. They will bill your credit card and not provide you with any timeframe for delivery and cause you much frustration. Still waiting on resolution, apparently Taco Clout thinks by posting a reply to Trust Pilot that they have resolved the issue. I have been forced to try and resolve this through my bank. Very poor customer service and interaction with customers for problem resolution. I wish I had checked Trust Pilot before placing my order.
Response from TACO CLOUTMay 26, 2025
We’re truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. At Taco Clout, we aim to provide every customer with transparent service and timely support, and it’s clear we fell short in your case. We take all feedback seriously and are currently reviewing your order history and communications to understand what went wrong. While we do operate a streamlined team (including mobile-based support to stay responsive on the go), our goal is never to appear unprofessional or inaccessible. We’re also in the process of upgrading our systems, including support channels and email infrastructure, to ensure a smoother customer experience. It appears we have resolved this case and we do apologize, again, for the frustration. Thank you for your honesty—it helps us improve. Edit: Paul, I gave you my personal number. If you want to chat I’m happy to do so. The issue is closed because a refund has been issued, order is cancelled, and you don’t want to wait for the item. Has nothing to do with a trust pilot response. I can’t really help you any further here, so I’m not sure what your looking to accomplish at this point.