TaboolaReviews of taboola.com

⭐⭐⭐⭐⭐ Amazing Experience – Highly Recommended! I had a really great experience with this platform. Everything was smooth, easy to understand, and actually delivered better results than I expected. What I liked the most is how simple the process is—no confusion, just clear steps and real outcomes. The support team is also very responsive and helpful, which makes a big difference. You can tell they genuinely care about users and not just sales. I’ve tried similar services before, but this one stands out in terms of quality and reliability. Definitely worth trying if you’re looking for something that actually works.

very supported

absolute trash customer support, this indian guy MOHIT said that he will follow me up to my email it has been a whole day but no follow up. I am constantyl facing problems regarding conversion rules and pixel warnings that they are not implemented or active when i go to the conversion rule my conversion rule becomes RED "inactive" then I have to activate it again then warning disappears then after 5 minute warning comes again and my conversion rules all become inactive support is not replying and the live agent MOHIT does not know anything i have contacted him 3 times and all he does is "we will forward your concern to our team and reply back to your email" 3 days of this constant promise but no reply no follow up I am wasting my money every day deadlines are near budget is tight but taboola does not care... better select OUTBRAIN which have far better support... I will report this company to authorities cause they have caused me loss of my hard earned money analytics are not clear..... warnings and alerts and conversion problems alsooo i submitted my compaign for approval and it went into pending for 5 freaking days.... after contacting agent then they approvde this happened twice second time being 3 days wait then i realised I have to contact them each time, wait in line only then they will approve the compaign????? if you guys could have employeed much better agent from your own country this would not have happened.... you go with cheap alternatives from 3rd world countries and then you get reviews like these

starting from onboarding, ending with account being closed. I've opened many many accounts for my customers from their devices. All got rejected. Literally customers have licensed companies, pretty big ones. all goes down the drain. NO real customer support, only some kind of Gurgen that is not replying to messages.

Well well well, Google take note! these guys are way ahead of you when it comes to customer support! so so so helpful. I honestly hope my marketing funnels do well, I do not want to use any other platform!!!!

Taboola Support: A Masterclass in Inefficiency I've been locked out of my Taboola account since Friday — that's multiple business days without access to a platform I pay to use — and the support experience has been nothing short of abysmal. The Problem: My account silently stopped working. No email notification, no warning, no explanation. Upon entering valid credentials, the login page simply refreshes — a clear indication of a server-side rejection. This isn't a "forgot my password" situation. This isn't a browser cache issue. This is Taboola's own authentication server refusing to process a valid login and redirecting back to the login screen. The Support Experience: From the moment I engaged support, it became painfully clear that the team handling my case lacks both the tools and the competence to deal with anything beyond the most superficial issues. 1. Glacial Response Times — Across Every Channel The email ticket support is unreasonably slow. Replies take an unacceptable amount of time, which forced me to repeatedly reach out via live chat just to get any form of update. But here's the worst part: the wait wasn't even worth it. After waiting a significantly long time for a response — whether by email or live chat — the answer I'd finally receive was either useless, superficial, or completely irrelevant to my case. Waiting days for nothing is not just slow support — it's disrespectful to the advertiser's time. 2. Surface-Level "Solutions" to a Deep Problem Every suggestion I've received has been insultingly obvious. "Have you tried clearing your cache?" "Can you try a different browser?" Meanwhile, I have a developer on my side who captured HAR files proving the issue is server-side — and support doesn't even acknowledge the evidence. They are incapable of reading their own platform's behavior. 3. Zero Diagnostic Capability Here's the most damning part: support cannot check the account status or access server logs. They cannot tell me if the account has an internal restriction, a flag, a suspension — nothing. They are, for all practical purposes, a wall between me and anyone who could actually help. When the issue exceeded their script, they escalated to IT — not because they identified the root cause, but because they simply don't have the ability to investigate further. That's not escalation. That's surrender. 4. Willful Ignorance of Context When my developer provided detailed technical context — HAR files, server response analysis, authentication flow breakdown — the support engineer ignored every single piece of evidence and defaulted to unrelated troubleshooting. All that effort, dismissed in favor of a copy-paste response. This is not support. This is a human autoresponder. 5. Laziness Disguised as Process There is a clear pattern: every response is designed to minimize the support agent's effort, not to maximize resolution speed. They are not solving problems — they are managing tickets. The goal is clearly to push the issue to someone else's queue rather than take ownership. "We've escalated to IT" is not a resolution. It's an admission that Level 1 support is decorative. The Result: As of today, I still have no access to my account, no explanation for why I was locked out, no ETA for resolution, and no confidence that anyone at Taboola is treating this with urgency. I've lost days of campaign performance, revenue, and optimization time — and the only thing I've received in return is a lesson in how not to run a support operation. Bottom Line: If your support team cannot access account logs, cannot verify internal restrictions, cannot process technical evidence provided by the customer, and takes days to deliver empty answers — then you don't have a support team. You have a firewall with a chat window. Fix your systems. Train your people. Respect your advertisers' time.

Der letzte Misst !

Claqué au sol, algorithme très mauvais