Tablet2CasesReviews of tablet2cases.com

Response from Tablet2CasesJul 30, 2020

Hello Heather, We are so happy that you have very satisfied with the item you received. We always strive to deliver the best customer experience, and it makes our day to hear we have accomplished to deliver the item within the time frame. It’s people like you that inspire us to work hard and to learn new ways we can develop more our service. We appreciate you. Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 30, 2020

Hello Celeste, I appreciate your time and effort in sending us stars on Trustpilot. The functionality and design of the rugged case make your tablet look like wearing a spacesuit itself. 😄 Your peace of mind throughout the buying experience matters most. We do our best to serve our customers like you better. Thank you for voicing out your thoughts and for being a valued client. Its customers like you that make our job enjoyable. We look forward to doing business with you again. 🙏 Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 29, 2020

Hello Jessica, Your feedback is valuable to us. Thank you for giving us those lovely 5 stars. ❤️😊 Our founders built this small business to help our future customers with their tablet needs and I'm glad we have achieved that. A big thumbs up 👍 as well to our shipping partners who made this all possible for us to deliver the item to you within the time frame. Despite these trying times, they were able to manage to deliver the item to your doorsteps. If you need anything assistance, send us an email and we’ll send you some tips. Thank you again! Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 29, 2020

Hello Carroll, Yehey! We are so happy to hear this good news from you and for giving us those sparkling 5 stars. What really matters to us is whenever our customers get back to us because they love the item and it functions well, which pays off all the hard work we have done to make sure we provide good quality products. I truly appreciate you! Have a wonderful day and stay safe always. Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 27, 2020

Hello Emily, Thank you for the review, and I am sorry in advance for any dissatisfaction with your buying experience with us. I reviewed your order information and saw that your order was shipped and delivered within three days, as promised. Please see this link for your reference: https://www.ups.com/track?loc=en_HU&tracknum=1Z82AY190300732577&requester=WT/trackdetails The order is for a blue case. I suppose you received the same color as opposed to the comment above, only that you may have ordered for the wrong tablet model. Our support team is very committed and is available round the clock. We could have helped and assist when necessary. This is what I am going to do. I am writing to you directly to provide options and help you resolve this issue. I am looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support

Response from Tablet2CasesJul 27, 2020

Hello Kevin, Thank you for the review. I am sorry you feel this way towards us and your order. We provide a tracking number for every order. The information is available once your order is shipped, and a separate email with the same information is systematically sent to the email address associated with the order. There is a big chance that the shipment information email went straight to your spam folders. Would you be so kind as to check and confirm this for me? Moreover, your order was shipped from our local storage within 24 hours from when the order took place. Circumstances such as the pandemic disruption are out of our control and can cause shipping delays. While most packages arrive on time, there is also a random chance our carriers may experience delays. Despite these challenging times, we are doing the best we can given the logistics options available on the given day, and always made sure we deliver the order within seven days only. Your order should arrive on your doorsteps on or before 28th July. I am writing to you directly to provide more information. I am looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support

Response from Tablet2CasesJul 25, 2020

Hello Renee, Wow! Your feedback means a lot to us. I was surprised by how much better we did. Thanks for taking the time to share your feedback. It means so much when our best customers share their experiences with the whole world. I'm glad we were able to exceed your expectations! Best regards, Rafhael Customer Support Specialist Tablet2Cases

Response from Tablet2CasesJul 24, 2020

Hello Monique, Thanks for your review. Tablet2Cases is an online seller of tablet and mobile phone accessories. We established back in 2011 when the first iPad came out. Besides the online store, we sell on other major online marketplaces across the globe and over 1M sales. I am sorry to hear that you feel scammed. We won't be here for a long while if this was our primary goal. Your parcel has been delivered ten days ago-July 14th, to be exact. In many situations, the below steps will help to locate your package. If you have not already done so, then please try the following: - Verify the shipping address. - Look for a notice of attempted delivery. - Look around the delivery location for your package. - See if someone else accepted the delivery (family member, neighbor). - Some packages travel through multiple carriers; please check your mailbox or the usual place where you receive mail. - Wait 24 hours - in rare cases, packages may say delivered up to 24 hours before arrival. I am writing to you directly to help you retrieve your order. Looking forward to hearing back from you. Best regards, Erma Tablet2Cases - Head of Support