Guaranteed delivery means nothing. If it doesn't deliver they will not refund you the amount you actually paid for the faster shipping. So it's not really guaranteed. It also takes 24 hours to get information on anything regarding order updates, because everything is made in China. There are 30 other places to buy from I would rather try those.
GM
Giulia M.
Avoid at all costs.
Avoid at all costs.
I ordered a tablecloth with guaranteed Friday delivery for a business conference. Support assured me it would arrive on time. By Saturday, not only had it not arrived, but no one could tell me where it even was.
UPS wouldn’t allow me to change the delivery address, leaving me stuck, and I had already paid twice for a guaranteed service. When I contacted the company for reimbursement, they just pushed the blame onto UPS. But I didn’t pay UPS — I paid them.
This is misleading at best, and borderline a scam. Zero credibility, no accountability, and absolutely terrible service.
NB
Nenad B.
Absolutely terrible service
Absolutely terrible service. Ordered a tablecloth with guaranteed Monday delivery for a business conference. Spoke with support three days in a row and was assured each time it would arrive the next day. In reality, nothing was ever produced or shipped. By Thursday, we had no promo material for the conference, and their team was still clueless about what happened. Repeated false promises, zero accountability, and a complete failure to deliver.
TA
Tabitha
Poor Customer Service and Failure to take Responsibility
I purchased a stretched spandex table cover, which arrived on time, but unfortunately, the product was incorrect. I was careful to check the sizing, it clearly stated it was for a standard 6 ft table and showed the typical dimensions of one. However, the cover did not fit properly.
When I reached out to the company, they asked for pictures, then followed up requesting more photos, videos, and very specific table measurements—details that were not listed on their website at the time of my purchase. After providing everything, they claimed the issue was due to one incorrect measurement.
We have a standard 6 ft folding table, the kind you can find at any major store. The company refused to take responsibility, even after we pointed out that the exact measurements they were now referencing had not been previously listed on their site. Interestingly (and concerningly), they later added those measurements to the product page…after denying our request for a replacement or refund.
This experience was deeply disappointing. A trustworthy company should own up to mistakes and make things right for their customers, not retroactively change product details and shift the blame. We will not be purchasing from them again, and we’ll be advising our friends, family, and business partners to look elsewhere.
CW
crystal W.
Total Scam
Total Scam. I never received my product. They ask you to provide a ssn and ein numbers on their customs form. They send the form request one day after their form deadline, then state due to late form submission, the order is shipped back to China. And they can't pay for the product return due to their small company size. SCAM! SCAM! SCAM! Buyer beware!!!!
JB
John B.
Sent half the product and would not…
Sent half the product and would not refund or send the other half. Fraudulent company.
KH
karolyn H.
Worst experience I sent an order in two…
Worst experience I sent an order in two weeks ago. They charged me a set price.. I did a reorder of the same exact thing they charged me double and double the shipping. And sad price has changed and there is nothing they will do about it so I have to go to my Customer and tell them the same exact thing they bought two weeks ago. The price has now doubled. Will never use them again.
BO
Bobby
Flipflopping Liars
A couple issues with these liars.
1. I sent in a logo and they shifted the word placement without my request and I did rush accepting the proof and which I didn't notice the placement change. I called a few hours later and was told it is in process already and I said to stop everything and I'll pay for whatever was already used up as far as materials. They said they would do so. They then contact me a day later and they stated everything was completed so they can no longer stop. And would have to charge me $225 for restocking fee of the whole order. I decided I would just use them for my event coming up,
2. Selected express shipping when I checked out online which is supposed to be delivered within 5 days. Paid $280+ for the service. Was told they cannot deliver on time due to unforeseen circumstances delaying the construction of the order. Wasn't this supposed to be completed already? They state I selected 2 weeks delivery, but in what world is express delivery $280 and 2 week delivery? They offered to cancel the order but still charge me restocking fee. Then they thought reducing restocking fee of $20 reduction would satisfy me. The audacity of this company lying to get money for their own mistakes. I was going to make a $5k order as well with them next if everything went well but apparently they rather get $225 instead. Too bad for them, a chargeback will fix all of this. Should of paid attention to the reviews.