tablecoversnow.comReviews of tablecoversnow.com

Highly discourage using this company. The proof we approved looked perfect but we received a completely different colored logo on the actual product and they refused to issue a refund or send a corrected product.

2 month delay for my order. Told time and time again waiting on shipping. Finally find out they are out of stock with what my order needs. Offer partial refund even through entirely inconvenienced and lied that order was complete just pending shipping. 2 months is a LONG time to have to wait for the truth that they don’t have the supplies to make my order. Do not recommend this company unfortunately.

Ordered a customed table cloth and didn't satisfy us but the best they can offer is 10%. What a shame! No wonder many customers are giving 3 stars and below. Save yourself from this company!

I ordered custom table covers for my nonprofit organization, and the final product did not match the approved proof or my organization’s branding colors. The gold color printed much darker and more orange/brown than expected, making the table covers unusable for our branding needs. I immediately contacted customer service and provided photos comparing the approved proof to the product I received. Despite the significant difference, I was only offered a 20% discount. I also purchased their package protection/insurance for added peace of mind, but when I reported the issue, it did not result in a remake or refund. I expected a company specializing in custom products to stand behind its work and provide a solution when the delivered product did not match the approved design. Unfortunately, my experience with both the product quality and the resolution process was disappointing. I hope the company improves its color-matching process and customer service policies for future customers.

Ordered a Tablecloth and paid for $33.95 for expedited shipping service to ensure the tablecloth arrives for our convention. The proof had questionable guidelines on it, and we asked for clarification. We responded quickly. They answered and removed the guidelines 24 hours later. After approving the proof, we get a message saying that due to us delaying approving the proof, we need to pay an additional $22.95 for shipping, otherwise the tablecloth will arrive 3 days after our event. We were forced to pay this extortion fee to get this tablecloth one day before our event. Here's the kicker.... we ended up getting the tablecloth delivered 4 days before our event. It was never in danger of being late. We just got tricked and robbed for $22.95. We complained via email, phone, and text, but they refused to understand the situation or make it right.

I contacted tablecoversnow to make a 6ft tablecloth. It came out fairly well. I then returned to have 2-4ft tablecloths made and a banner. Spoke with someone who wrote up an estimate and posted it on my account. They keep sending me invoices to pay which I paid at the time of purchase. I did not know they made 2 orders for the exact same tablecloths.t hey kept claiming I hadn’t paid even after showing them the receipts and withdrawal statements from my bank. When I got the tablecloths, the print was very blurry, unlike the 1st order. The 2ft x 10ft banner I bought had nice print, on the cheapest banner that I’ve ever seen. This thing is so thin and poorly made that it will most likely only last 1-3 events if I’m even that lucky. Don’t waste your money on this company, they will only let you down.

Really terrible quality and they do not stand behind their products. We went in circles and they refused to honor their guarantee.

The WORST customer service ever. I ordered a table cover that I needed for an event with plenty of time to spare for shipping. I approved the proof and thought the order would be shipped and that I would receive it by the promised date. How wrong I was. They emailed me on a Saturday, saying they had a production issue and needed me to re-approve the design. I did this on Monday. I reminded them at this time that I needed the cover in hand by end of day on Wednesday as my event is Thursday morning. They wanted to charge me $114.00 for rush delivery even though the hold up was on their end of things. When I asked to be contacted by, or have the contact information for someone in a management position, I was refused. They sent another email asking me to pick my date of delivery preference with the only option for "free" being the one that is 8 days after my event. I told them I would not be paying the $114.00, asked them to send it via standard shipping, and then asked for the owner's name. I was then emailed by a third person in the sales department telling me they would not give me the name of the owner. I tried looking for their business license in the State of Texas, but there isn't one listed on the state's website. Very poorly run business.