Tablebases.comTablebases.com provides high quality, low priced table bases for the office, restaurant, commercial, hospitality, school and healthcare industries. We help you find the right table base for your needs.
Tablebases.com (tablebases.com) has 179 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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179 approved reviews, newest moderated first
Robert S.
the on line help was very good and the table bases are very sturdy and as advertised
Response from Tablebases.comAug 1, 2019
Hi Robert, Thank you for providing feedback! We're glad we could be of service. Sincerely, Tablebases.com Customer Service
James L.
custoer loved it
Response from Tablebases.comAug 1, 2019
Hi James, Thank you for your feedback! We're glad to hear you are happy with your purchase! Sincerely, Tablebases.com Customer Service
Edward M.
all was good. solid iron base. I might paint it a a bright blue.
Response from Tablebases.comJul 15, 2019
Hi Edward, Thank you for your feedback! That sounds like it will be a fun project. If you want, you can send photos of your finished and painted table to [email protected]. We always love to see the fun, creative projects our customers complete with our table bases. Sincerely, Tablebases.com Customer Service
Mary
The base I got is cast iron pedestal. It is HEAVY. Assembly was easy. Customer service help in deciding what base to buy was excellent.
Response from Tablebases.comJul 15, 2019
Hi Mary, Thank you for your feedback! We're glad you are happy with your table base. Feel free to reach out if you happen to need any assistance. Sincerely, Tablebases.com Customer Service
Bar
Great customer service
Response from Tablebases.comJul 8, 2019
Hi Bar, Thank you very much for your feedback! Sincerely, Tablebases.com Customer Service
Giselle P.
Very difficult to connect with customer service. I returned an order on 4/29 and have yet to receive my refund, of which there is re-stocking fee even though I basically did an exchange and got a more expensive item.
Response from Tablebases.comJul 22, 2019
Hi Giselle, We're very sorry to hear about your poor experience! If you can send an email to our customer service team ([email protected]) or call with your order number (or the name on the credit card used at checkout) and the tracking information for the return, we'll look into that ASAP for you. We don't have any record that you ordered from Tablebases.com. Our warehouses send and receive a lot of shipments, so if we don't get the tracking information for a return, things can sometimes slip through the cracks. We appreciate your feedback and look forward to connecting with you so that we can resolve this problem. Our customer service hours are Monday - Friday from 6AM to 5PM PT, excluding holidays. You can email [email protected] at any time, or call 1-800-258-2320. Sincerely, Tablebases.com Customer Service
Bren
Quality is excellent. Recommend. Using Table in our Kitchen.
Response from Tablebases.comJul 8, 2019
Hi Bren, Thank you for your feedback! I'm glad your table base is working well in your kitchen. Sincerely, Tablebases.com Customer Service
Jacqui Garwood. Vesta M.
I had great first hand experience and delivery was awesome and plain sailing. Very smooth no hiccups. We were missing hardware though so customer service was great at replacing the full base. We only needed the hardware but they insisted we take a new base. We had to PAY CUSTOMS was my issue so it was better to just mail the hardware we were missing, of a few bolts. They flat down refused to pay the customs fees, which led our company paying out basically for another table base. smh! We will not order again, even though the initial dealings were great it did not end well. Shame as we always need to order new bases being a stone fabrication shop.
Response from Tablebases.comJul 3, 2019
Hi Jacqui Garwood, We are very sorry that you feel negatively about your experience ordering from Tablebases.com, we appreciate your feedback and we take all comments into consideration for the future. International shipments (from the US to Canada) can be tricky as we have no way of controlling or predicting customs duties and taxes. We did offer to reimburse you for the cost of hardware if you wanted to purchase it locally to avoid taxes and delays in receiving the hardware. We do not have separate hardware for these table bases, they are packed as complete sets. Given the issues you experienced, we thought it best to ship a complete unit to ensure everything fit together, rather than procure and send separate hardware. While we did format the customs paperwork to clearly note that this was a replacement unit, and that tax/duties should not be applied, this apparently was not recognized by the customs department in your area. Sincerely, Tablebases.com Customer Service