Tableau SoftwareReviews of tableau.com

It's one of the worst software experiences I've ever had. It's stuck in the '90s — and even if it were from that decade, it would still be a poor product. Everything is counterintuitive, hidden or requires an overly complex workaround. In order to use it successfully, you would need to have been training with it from an early age, like an English longbow archer. I can't understand how that product is still being used nowadays. Hopefully, we will soon be able to replace it at our company.

The product is ok but overpriced for what you get, and Salesforce are terrible from an account management point of view. They will overcharge you and then hide behind their T's and C's, refusing to enter into any commercial conversation. Avoid at all costs.

I had been using Tableau Cloud since 2021 under Tableau for Teaching program, but suddenly, in May 2026, I lost access to my Tableau Cloud site without any notification whereas my one year licence is due to expire on December 2026. Since then, I have repeatedly contacted them to resolve and restore my access. Despite consistently following up by email for over five months, they have not even bothered to restore my access or provide any clear reply with explanation. This has been an incredibly frustrating and disappointing experience, particularly given how long I have been trying to get a straightforward issue resolved. I now regret choosing Tableau as part of my teaching and would be reluctant to recommend it to other academics.

This is my first-ever review. And I'm doing it because I'm tired of dealing with this software. I've worked in many tech companies, some of which have Tableau as their reporting system. For god's sake, the hours of my life I lost trying to set up, navigate, and work with this software won't ever come back to me. It's insane how such a bad system can turn into a standard industry. If you have a chance, please try any other modern reporting tool, AI integrated with a modern and simpler UI, omni, stripe, hex, whatever, except this. DO NOT doom your company.

Great software overall, and support from EMEA/USCA is generally reliable — but the Account Managers and Solution Engineers come across far too pushy (sale). As for Tech Support in India, the experience is frustrating, low tech product knowledge, KPI focus, not really customer focus. Tableau is going down since Salesforce acquired it. Don't trust them.

Review: I tried to explore Tableau to learn data visualization — but without clear warnings, I was redirected into creating a Salesforce account and got unknowingly enrolled in a paid subscription. As someone new to the platform, I had no idea that Tableau and Salesforce shared accounts or billing systems, and I never agreed to any paid service. I reached out immediately to cancel, but both Tableau and Salesforce ignored my requests until I was eventually billed $120 — for a service I never used. This was my first interaction with Tableau and it left a terrible impression. The experience felt misleading, unfair, and designed to trap new users into subscriptions they don't even realize they’ve started. I’ve since deleted my account and will never return. If you’re new and trying to learn Tableau, be very careful — what looks like a free educational trial could secretly activate a Salesforce contract.

Slow, glitchy, confusing, and overall horrendous software. Feels like it was made in 1995 and never updated since.

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