Shop Your Own MortgageReviews of syomortgage.com

Response from Shop Your Own MortgageJan 29, 2021

Hi Robert, We always vet our lenders to make sure they meet our own rigorous standards, but even large national chains like Quicken Loans make mistakes from time to time. That’s where our mortgage consultants come in—smoothing things over to ensure you walk out with a great deal no matter what. In regards to your rate, we’re not surprised that going direct with a financial organization was more expensive. In fact, it’s the main reason why we exist. Congrats on your rate and we hope you keep us in mind for your next mortgage.

Response from Shop Your Own MortgageJan 13, 2020

Thanks for the recommendation and for sharing your experience. We always want to make sure our clients are comfortable sharing certain types of information. Getting a home (and a mortgage) is a very personal thing which requires a lot of trust, and that's not something we take lightly. If you wouldn't mind, we'd love to talk to you more about how we can continue to improve our process.

Response from Shop Your Own MortgageJan 3, 2020

Thanks, Michael, for the positive review. We’re proud to be able to serve someone of your experience and, dare we say it, impress you. If you’re willing, we would love to hear more from you about how we can continue to improve our services.

Response from Shop Your Own MortgageDec 18, 2019

Thanks for the kind words and recommendation, Luis. We understand that communication is vital to a smooth and stress-free mortgage process, which is why we’re constantly working to improve our customer service. If you don't mind, we'd love to get in touch to hear more about your experience using our services so that we can continue to improve our process.

Response from Shop Your Own MortgageOct 21, 2019

Hi Han! Thank you kindly. Communication is our specialty. Reach out to us any time. And, because all the top-rated banks and lenders we work with have different rate offers and time tables, we'll do our best to make that "ding" a thing of the distant past. Your loan officer, Kevin Bratt