Valentin U.
Order received after over a month and having to start a PayPal conflict
Yesterday I have finally received my full order, after over a month of waiting, writing multiple E-Mails and finally having to activate a conflict via PayPal, trying to refund the paid sum. Only after that I quickly received the package, to which they included a small gift for the long waiting time. Some merch, a glass beaker, a few stir rods and some syringes, which is alright I guess. The official reason was supply chain issues. Customer communication needs to be improved big time. I'm just happy I finally got what I paid for. Still no answer to my Email from like a week ago and no signs of delivery at all. I wonder why most of the recently Poster 1 Star reviews of people not receiving Orders have changed to 5 Stars saying they got their stuff but I won't receive anything. Another Update: Package hasn't been shipped as promised today, will try to initiate further action if I don't get my stuff. Update: Seller has now fortunately answered to my E-Mail and says package will be shipped in two days. Will further update and remove criticism once it gets sent and arrives. Seller doesn't answer to any E-Mails, my order hasn't been shipped after wating for over two weeks, status is "złożone" ("Complex", whatever that even means) constantly. I really hope that they are on vacation and just didn't write it on their Website. I will try to get my money back via PayPal if they don't react to my last Email and for now not order from there again if nothing happens. I will change the review if anything happens.