Synthetikaeu is listed under Cosmetics & Makeup.
Synthetikaeu (synthetikaeu.com) has 22 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Mario
Great company with good customer service. A wide range of products for fair prices. Transaction went smoothly, without any problems. Also, the shipping was fast, within 5-7 days. The products were safely packed. Will do business with them again.
Super B.
I got order in few days (lucky from EU to EU it can go that fast). All 7 items were there same time and all proper weight and properly packed.
Response from SynthetikaeuSep 21, 2026
Thank you very much for Your feedback.
Hugo D.
Ive waited 2 weeks and they still havent shipped it
Andrew
Everything went fine, securely packaged.
Bryan B.
Scam. never shipped my order. Did not respond to email. Going to file for charge-back
Response from SynthetikaeuJun 26, 2026
Dear Bryan, Please accept our sincere apologies for the lack of response on our side. Could you please confirm whether you contacted us at [email protected] or via another email address? Unfortunately, I was unable to find an order linked to your Trustpilot name/ email message. However, I was able to verify that many US orders placed around a similar date could not be delivered by FedEx because the required TSCA documents had not been completed by the customers, or at least this was the information we received from FedEx. I would be gratefull if you could clarify this situation via e-mail [email protected]. You can also contact with me or my colleagues directly via WhatsApp, Telegram or phone call at +48 538 338 875, +48 513 194 829, +48 577 767 687. We will do our best to review the details, identify what happened with your order, and find the best possible solution. Please also accept my apologies for the delayed response on Trustpilot. We have only recently discovered this page, which is why we are responding now. Kind regards, Synthetika Team
Guest
Delivery took about a month, which is to be expected for a company with probably very few workers. The purity of the chemicals was pretty good. I ordered from Germany, and even with the deliveryman throwing the package around, it arrived safely and was well packaged.
Aaron
Will take your money and not reply to emails or ship a product. Pay with PayPal if you must, they refunded me quickly after several weeks of no reply from the seller.
Harrison C.
I ordered in early December and after more than a month, it was still not processed. I sent multiple emails with no response. I called the number and the guy that answered was in his car. He said there was some issue with the order (which I should have been notified about) and that I needed to send him more info, which I did. They finally created a shipping label and sent me the tracking ID, but after more than a week it is still stuck at "Electronic data on the shipment was provided to DHL." I called the support number and was sent to voicemail. I will call again later and if they don't pick up and fix this, I will dispute with my credit card company. UPDATE: I again called, texted, and emailed multiple times until I was finally able to get through to a customer service agent. He told me that he would check with the warehouse and call me back, which he never did. It took another week of calling for them to finally ship it. It arrived in two days, which is nice, but they didn't send all of the correct products (I ordered three items but didn't receive one of them and got two of one of the other items instead). In addition, the bottles themselves are not labeled, just the bags they come in. After calling another few times, they agreed to refund me for the one item I didn't receive. To be fair, they did offer to ship the missing item again but at this point, I just want to be done with them. Do NOT buy from these guys!
