SynchronyReviews of synchrony.com

I worked with Luz on details for disbursing a trust to its benefactor, and she was extremely friendly and helpful. You have a good one with her.

NEVER AGAIN! I used Synchrony for a 1 year CD deposit. The rates were competitive, so no problem there, but when it matured it took me FOREVER to get the funds. They had a daily transfer limit of $25,000, but each transfer had to be cleared by the receiving bank before they would let me initiate another one. It took me almost 2 weeks to receive just over 50K in funds. I think this is on purpose. They hold your money as long as they can in a "pending" status (paying no interest). I have never had that problem with any other bank.

Customer Service, worst ever. They continue to not represent us in disputes, last time we disputed same problem four times until they said no more on that same issue.. Did not represent us, did not give any reason for denial s although we produced all the information in detail, pictures and everything. So now, never again as will fund our purchases from Sam's Club and Amazon through another sewrvice.

Hello, Whatever you do, don't use this bank! They are the worst at making a payment. You have to provide your routing number and your account number, which is horrible! I spent 45 minutes on a phone call trying to make a payment, and I’m closing this account as soon as possible! 5284 - was against helping me; she doesn't care if you get a late payment. Here is me using my lunch to let her know there is an issue. She tells me it's your card, the same card you used to make the first payment. @amazan, please be aware of this by having them or patching with them.

If you're having financial trouble and are paying back your debts - make Synchrony the absolute bottom of your priority list. Even if you have years of on-time payments with them, they'll close your account anyway the second your credit score dips and then customer service will tell you that all appeals are basically shredded on sight by upper management. Synchrony seems to pride themselves on giving the finger to you for making sure your accounts with them are current.

Please do NOT apply for a credit card/store card overseen by this company, you'll regret it. First they start with their "New" sign in procedure. All a mess and I ended up having to call to get it sorted out. Then.... I decided a Walmart/OnePay credit card might be a good option for me....Big mistake. I took a day trip, called into a couple of Walmarts in different towns, got home and nipped to Walmart to get dinner. Low and behold my OnePay card was declined "For security reasons". Three/four weeks later, having to provide a photo of my ID (Front and Back), Facial recognition (Video and Photo Graph) and STILL my card is locked. I guess the moral is:- If you have a Synchrony credit card/Store card, Do NOT use it in three different towns unless you advise them first and even then they'll probably lock it!

RUN AWAY FROM THIS UNFAIR HIGH INTEREST BANK

Synchrony Bank cancelled my Lowes credit card citing a poor credit score and delinquent account. My credit score is 849 and the delinquent account is for $22.83. Synchrony sent the bill to a previous email address, not the email address on file with Lowes. I paid it last night plus the balance for the range I purchased one week ago. I called Lowes when my card was declined last night and Lowes customer service transferred me to Ricky, a Synchrony collections person and Ray, a Synchrony manager. Both acknowledged the incorrect email address and declined to reverse the decision. All future shopping will be at The Home Depot who uses Citi Bank. Lowes made a terrible decision to do business with this bottom feeder company.