SymantecReviews of symantec.com

Absolutely terrible customer service. I will never use this company again. I have rated them negatively on Yelp and filed a BBB complaint which ended up unresolved and I am still not happy with the outcome. All I can do is voice my opinion and not use their company again. I was a life long supporter until this last issue. They lied to me, did not return my phone calls initially and strung me along until the situation could not be rectified. Thanks a lot really appreciate it Symantec!

We use these guys for SSL certificates, since they're the 'industry standard' I paid a few thousand pounds for one earlier this year, and due to 'problems processing the payment' their end, we paid again. By the time the payments showed on our accounts, we noticed both had been successful, so 3 months ago asked for a refund. Instead they took another payment from us. This was noted weeks ago, and the apathy are getting from their customer services / billing support is pathetic. We're still down substantial money, and no sign of it being refunded in any hurry (if at all!). Their customer services is dire - it's taking many emails across symantec and phone calls before we get any response, and the responses haven't been helpful so far! In the meantime we learn Google Chrome will soon start treating them like the bad boys of SSL certs. Come back VeriSign, all is forgiven!

Norton Internet Security slowed my Mac right down and then FROZE IT. Norton won't even discuss the problem. BE WARNED !

I never had such bad experience with any other company. Seems like their support guys are dumb! Not prompt, not efficient, not at all understanding. I'd never again go for any of their products.

Some say the features are good. Compare features of Norton antivirus with those of the best AV products and you'd understand that they are no good at all. Moreover, it's a rather heavy product and slows down your entire system. There are many malware that manage to get through Norton. Why then should anyone go for this AV product? Honestly, 0.5 out of 5 is enough and more for rating such a product.

Am not at all impressed with the performance of the various Symantec products that my company had started using. As a start-up, we had chosen to go with Symantec based on the advice of our tech partners, but I must say the products are not up to the mark. Not at all good for any company that wants to flourish in business.

symantec produicts installs viruses on your pc avoid i did a scan with norton power eraser spyshelter did a online scan and found pua.win.packer.pecompact-2 dont install it if you want your pc ruined by norton power eraser before u even start you you dont know what these guys are doing in your pc in the background avoid use something else than symantec dog sh,t rubbish

Had many problems with my pc late last year, so I made a special trip to currys pc world to invest in some antti virus. Well i invested in Norton Premium 10 Device. Well it was beyond belief when I picked up the software, and found a card with the product key code and no disc, you have to download it from the internet!! Eh?? What is this world coming to when companies like this are so naive about reality and fixated on profits and money, they produce a very poor quality product with little or no support. Internet and pc corrupted and now I have to go online and download??!! Have a word!! Once installed and run on various occasions, I was no better off than I was before. The IOS software isn't worth a carrot and after all the hacks of last year, all these products and companies all failed. LOL. Then after your hacked, you cant speak to anyone on the old blower like you used to, you need to register online?????? If you do manage to call someone you probably end up waiting for the automated message for 30mins. Good luck with this technology I'm going back to the woods and using carrier pigeons. Windows 10 Shocking. Norton failed and now I'm off to swing from the trees by my neck. Remember Quality = pride! When all else fails its time to go back to basics.