SyllabyReviews of syllaby.io

Excellent Product. Excellent Customer Support. It does exactly "what it says on the can" What more do you want? Well they keep rolling out new features after listening to users.

For me, I have been using Syllaby since the start or pretty close to it. There have been growing pains for sure in that time (as any startup), however I have found them to be great at customer service and have one of the best products out there right now. I have had some issues, but they get resolved and we all get notified. Had an issue with billing once. It was fixed asap. I know they have more customer service help as they are very fast to getting back. Some of the poor reviews below have some merit, however when you sign up for a trial, and cancel on the day it's to renew, you can't expect the automated system won't do it's job. The real part is after and getting the fund renewed it took out. All trials are setup the same way. Lastly, Syllaby's community online is one of the best around. It's very proactive and if something customer service related comes up (billing, technical, etc), they are one it (including the CEO letting customers service team know). I have been in business for over 26 years and I appreciate how Syllaby is growing into a much bigger entity while still wanting to keep things community based.

I did the free trial and Wow 🤩 this is exactly what I was looking for and am currently on a monthly plan now… it is so easy to bulk create videos and reels for insta YT and Tik Tok plus there is a calendar I can easily pick what content I want to post and schedule it. All I had to do was pick a topic “ Teachings of Jesus” was my choice and it generated the script, created the videos within a couple minutes. I absolutely love this deff. A game changer 💯 I also love the fact that there is a private group and the creator of the app and his team are In there daily for any questions, suggestions, updates, and just daily motivation

I am a little confused about the negative reviews on this page. Syllaby is amazing. Technical: I am not tech-savvy and I was able to figure out the program pretty easy. I've tried others in the past and did not stick with them due to confusion. Support Team: The support team is top-notch. It's pretty rare to see the people at the top helping to support all the little guys - which is exactly what happens with this company. Useful Tips: They are constantly doing FREE trainings to help you improve even further. Group members help one another, and the higher up people in the company are constantly answering questions to help everyone. New Features: I joined approximately four months ago and since then, they have added many new features. I feel like every week, we are learning about a new feature that they added or something they improved. I highly recommend this program!

No way to cancel the account so once you sign up to the "free trial" you're paying and there is no way to cancel! I've had to reach out to my card provider to try to stop the charges!

They over charge. They say they charge 13 credits for a minute but consistently charge much more, almost twice as much in some instances. They have no customer service. Only Bot is available for reporting issues, and when you do, you get an email asking you to provide more details with a promise to get back to you and they never do.

I got a 50% discount on the basic plan. Well, that was good, but when I checked my credit cards I noticed that I was charged not only 50% off, but additionally 100% from a different email address that I had used in the past. Both charges on the same day, even though I hadn't used the older email address there for quite some time. I canceled that "subscription" ASAP, but we'll see whether I get any money back. This has never happened to be before. Very shady business.

The service is alright, buty issues aren't with the service. It's the fact that I cancelled my account, but they are still trying to charge me at least three times(Luckily, I put a card that doesn't have any money on it for the free trial). This screams shady. You also aren't able to get ahold of their customer service team for them to manually cancel the account, either.