SynchronyReviews of syf.com

Never, ever do business with this bank. They will lie and misrepresent everything. They do not care about their customers. They can never resolve any issues.

Support is (no joke) literally impossible to get ahold of. They just either return error codes, or copy paste responses that don't even relate to your inquiry. They have been great for years but have destroyed any good by ruining the whole system. I am closing all account with synchrony this week. Absolutely terrible experience. I feel second hand embarrassing from the level of mediocrity I've experienced this week. Every point of contact doesn't work, and their phone lines sound like you're talking to someone through a soup can. Quite literally impossible to speak to someone domestic. Just terrible. They are driving long time customers away with their pathetic service.

Worthless support, terrible website. Won't sync with Quicken and support says contact Quicken, who says it's a Synchrony problem. If you have an Amazon or Sam's Club card, you don't really have an option though. You have to manually download transactions, month by month, and the navigation to get there is not intuitive. I have to figure it out every month. They don't care.

IF I COULD GIVE A MINUS ZERO TO THIS BANK WHO ROBS PEOPLE WITH EXTREMELY HIGH INTEREST I WOULD. RUN DO NOT WALK IF YOU SEE A COMPANY TBAT USES THIS UNFAIR BANK.

I have the amazon store card and had a 0% for 6 months. When I paid the portion of the promotion with my regular transaction bill they applied all the money to the promotional balance even though I had the allocation for non promotional first. My whole balance was paid in one month, they won't give me the 5% after screwing me over. Called twice and no I ne cares.

As a pet owner who has faced many pet emergencies myself, I feel sad that vets recommend the use of Care Credit. They don’t realize how terrible this company is. My Care Credit is through Synchrony Bank. When you’re in the midst of an up to $10,000 emergency, without the ability to plunk that amount down on the spot, Care Credit may seem like a lifeline, but it will backfire. If you cannot pay the entire amount off right away, the interest charges will give you a nose bleed. If you need customer service from Care Credit, you can find online an incredible number of reviews all saying the same things: customer representatives are no help, they blame customers for problems Care Credit has created, they are rude, and oddly enough, customers are often called “liars”. That word kept coming up. I’ve lived a long time, and I’ve never been called a liar before. I guess it’s comforting to know other people have had the same thing said to them? Maybe for me, but not for them.

My account has been hacked. “Fraud!” And this bank has been investigating As they say for 5 months. During the investigation they keep adding on Atlanta transfers. The bill was 1600.00. This morning as I look it’s 2600.00. I have not used this card since the incident.

Dysfunctional and enraging company This has been ongoing for several years. Company persists in rejecting all offers of credit, alleging that my cell phone number is not valid. Considering that I have had the same number for over 15 years, that allegation is completely preposterous. Phone contact with the company's representatives are beyond frustrating and totally unhelpful. Total and absolute Kafka time.