Swyft FiberReviews of swyftfiber.com

Installation went well but the service never connected. I called every day for almost 2 weeks to try and get someone to come look at the problem but every time a work order was generated it was closed within a couple of hours saying the system was provisioning. It couldn't provision because the connection from the junction box at the road to the house was faulty, but no one seemed to want to accept that. One lady with customer service was so condescending that I just hung up when I heard her voice answer the phone and called back to get someone else. Eventually I called to report the problem again and was told my account had been closed.

Installation team and sales person were great to work with. Customer service and billing is run by 3rd graders. Had the service for four months now and they still haven't worked out how to do an ACH payment on my account. I get a $10 discount for using it, but no discount because they can't manage to figure out how to make it work. Amateurs.....

The installer arrived early, that was fantastic, except that I had just woke up and was not ready to communicate. I have no idea what his name is. He did not give me a briefing on his plan. He just started on the project and I walked off to tend to a personal matter. I was not watching him for the first 20 minutes. When I finished my business and approached him I discovered he had drilled a hole through my wood floor. I told him it needed to be in the wall, but he said he couldn't do that. I told him to hold on and I went outside and got my tools. I did the work! There was already an old phone line, a cable from DirecTv, and another set of wires, but he couldn't figure out how to run his wire next to those. So I did it. Then I let him finish up. Now, I am left with a whole in my floor that I need to replace. It's too soon to comment on the actual internet service. I already had Starlink, it was good except for the price and the time of signal loss between satellites.