Print InnovationsReviews of swingdesign.com

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I have purchased from Swing design in the past and did not have any problems. I had a recent purchase, the funds have been paid. "Crickets". I have to wait almost a 2 months to get the eufymake printer. What a shame. You get paid on doing what rich people do to other people. Take the money to build their empire. So I get the raw end of the stick. I promise, that I would not recommend this company ever again to my friends and family and I will not order from them again. I still don't have any update on the machine that I purchased. But, its paid for.

Horrible experience with this company. If you order lower priced equipment under $500 you might be ok but anything over that just expect to deal with lies an disrespect. If you are promised a shipping date make sure you add about 2 extra weeks on that before they even ship it out of their warehouse. Also don't expect to get tracking numbers for your larger items like the almost $7000 uv printer. An when you call to find out what's going on they don't give a s**t. I still have to order another $34k worth of large flatbed printers but I will absolutely not use swing design to order this time.

I would not recommend purchasing from this company. Their return policy is abhorrent. I couldn’t even get them to do an exchange. If you are going to spend this amount of money, go somewhere that stands behind their products and puts their customers first.

DO NOT BUY!! The PRINTER DIDN't LAST 3 MONTHS AND and I purchased extented warranty and they still wouldn't cover the parts that broke that are the major part of the printer, THE printers and everything are faulty. Now I'm stuck with 10000 printer that doesn't work!!

DO NOT BUY FROM SWING DESIGN. Two weeks ago I bought a DTF printing kit. Everything they sent me arrived in different packages and on different days. Everything they sent me is broken, used, and in poor condition. The printer isn't working properly. It's a long process to communicate with customer service, and once they respond, they tell you to contact the brand's warranty. DO NOT BUY ANYTHING FROM SWINGDESIGN.COM.

I wish I had read the reviews and done more research before ordering from swing design. First they took forever to ship the order. Tried calling them and no one answers the phone. I almost thought I was scammed of the money. The order finally arrived one late evening. The box, the product all damaged. They should have packed an expensive machine with so much more care rather than just throwing it in a box. Such a waste of time, money and so frustrating dealing with all this. Take your business elsewhere.

I strongly advise against dealing with this website — it’s an absolute scam. I ordered a plotter from them for nearly $8,000 (around $7,500), and thankfully I used PayPal. That decision played a huge role later, because if I had paid by card or another method, I would’ve likely lost my money. The next day, I noticed something very suspicious — there was no sales tax charged on such a large purchase, which immediately raised red flags. That led me to search for reviews, and I was shocked to find numerous negative reviews and not a single reliable positive one. I immediately contacted PayPal, and they advised me to first reach out to the seller to request a cancellation. I did just that. The seller replied after two days and said they would deduct a 5% cancellation fee. I then referenced U.S. federal consumer protection laws, which clearly state that sellers cannot impose hidden fees or penalties that are not disclosed clearly at the time of purchase or checkout. They claimed this was written in their “privacy policy”, but under the FTC regulations, that’s not acceptable — consumers are not required to search through fine print to find such critical terms. Relevant laws and guidelines: • FTC: Bait-and-Switch and Unfair Practices • FTC: Unfair or Deceptive Acts or Practices • California Civil Code §1770 - Prohibits hidden fees and deceptive practices Despite my explanation, they refused to cooperate. So I opened a dispute with PayPal, provided evidence, and PayPal refunded me in full. Avoid this fraudulent site at all costs. It’s not worth the stress, time, or money. Always read reviews before you buy — and don’t forget to leave one too, so others can be protected. Thank you.