Swim & SweatReviews of swimandsweat.com

Horrible customer service and poor quality product. Do not stand behind faulty merchandise. Would never buy anything from here again. Zipper broke after three wears but it was over 30 days. Wouldn’t exchange or repair. Expensive for a “ single use” suit. Much better vendors out there and have shared my opinion with other water exercise friends so they don’t get ripped off also.

I measured myself before ordering, but the suit fits much bigger than it should. The true fit didn't make itself known until I was in the water, so I can't return it. The bra cups are way too big and the bra band kept curling up. The straps are a good 3 inches too long, so the high neck turned into a scoop neck. Fortunately, I know how to sew, so some serious modifications will be made since I can't return it.

I ordered on Dec 4 for an xmas gift. It arrived many days later and is too small. No-one answers the phone and when i clicked their link to exchange the size it says out of stock. Clearly they have more. They want me to do a refund now, get a gift card and pay the full price and pay 28$ more for The same suit that is now being sold NOT at a discounted rate. Incompetent. Now i do not have my xmas gift, $$ or an answer!!!!!! They could care less is my impression.

Incredibly disappointed in their customer service. Only giving 2 starts since I have used their swim suits before and they were great but if anything goes wrong with your order, good luck cause their customer service team is unhelpful and barely responsive. When they do respond it doesn't seem like they even read your email. Wish I had looked at the reviews sooner so I could have saved time and just cancelled the orders and asked for refund as soon as there was an issue.

Customer service is horrible. I left 6 messages for assistance because they never answered the phone. I sent 5 emails with no reply. I never got a return call or email.

I have purchased swimsuits from this company in the past. Recently, I have noticed that the swimsuits are made of a heavier material and are quite uncomfortable. In addition, their ‘customer service’ is non-existent. I had a question about a return and sent an email and left a message with a representative yet no one responded. I will not be purchasing from swim and sweat ever again!

I ordered online. Suits arrived but they didn't fit. Tried to exchange and not able to do on line. Said my order number was not valid. Made multiple calls for return and had to leave messages for return phone call. No calls were made to me. Next time called the mailbox was full and it hung you up. The return said to use order number and it would not work. Called again and pushed another number to find out you have to use po # with sas. I didn't want to deal with this company and paid $6.95 handling fee to be able to return.

I had ordered a size 16 and was sent a size 6. No response to any of my emails or phone calls so their customer service sucks. Will never buy from them again