Swim & SweatReviews of swimandsweat.com

Everything went wrong! The swim suit sizing is off. Tried to return and refund my credit card. They charged another $6.95 “handling fee” and gave me an in store credit. I don’t want a credit. I want my money back. I’ll tell everyone I know via social media and in person to stay away from this company. I’m now disputing the charges with my credit card company and will fight this dishonest business until they right this wrong.

No one answers the customer service phone number listed on the website, so I have to handle returns and refunds via email. However, they are charged for return shipping. I cannot exchange items for a different style of my choice, and there is a limited variety of sizes available. Unlike before, the quality of the swimwear fabric has declined, and the size does not fit. I also purchased shoes, but they are made smaller than other companies and cause pain in the top of my feet. It feels like they do not care about product quality at all.

I have ordered from this company for years with no problem and now they delivered my order to some address that was not me!!! When I contacted them they refused to help so for $50 they lost a great customer. I also referred them all the time to my swim class friends. Hope it was worth $50 swim and sweat. You are the worst.

I purchased a swimsuit from them. First, I measured myself and matched my measurements to their size chart on their website. The swimsuit was too tight, so clearly their size chart was inaccurate. I requested a return and checked their site again—it stated a $6.95 shipping charge for returns. However, they charged me twice: $6.95 for return shipping and another $6.95 for “processing” (or as they called it, “for the label”). At first, they didn’t accept that the sizing was wrong, and then they charged both return shipping and processing fees. This feels like a scam—do not trust their measurements or sizing information on the site. Horrible customer service and completely unprofessional.

I ordered a swimsuit quite awhile ago. Still have not received it. Very disappointed.

My brand new bathing suit started sagging at bottom back 3 times after swimming in it. I wrote the company and all they say is sorry! Don’t buy their stuff- a waste of money!!

The actual swimwear is great. Truly chlorine resistant. The issue is they never have any stock. Most sizes common are always out. I’ve been watching one particular suit for 6months and my size is never in. They are great about returns and exchanges.

I ordered a suit and adter wearing it about six times, three small holes appeared on the front. I emailed company and sent a photo. They said it was a manufactures fault but wouks not offer me a refund or replacement. Worst customer service. Irene S