SwiftqueueReviews of swiftqueue.com

This is the worst booking system for trying to book a blood test there was absolutely nothing wrong with the previous system 100% perfect the new system is not user friendly ive just wasted 45 minutes of my time and still no appt and when telephoned them the recorded message said they had so many calls they couldn't take anymore so call back another time. Shut this useless system down.

Rating this 1 srar so I can leave a review. Honestly this is the worst ever appointment booking system. Only one appointment is offered at a time absolutely no other option or alternative is available and until another person accepts it there is no other option made available. My hairdresser offers a better service. This service should be shut down. Its so bad, id prefer to actually walk in to the Plebotomy clinic and take a numbered ticket or just sit and wait to be called and risk being told to go home. Its that bad, they purpisely dont provide a contact telephone number. They know it would be flooded with complaints. This system validates everything that is wrong with irish health care system. At time of leaving this review, I still do t have an appointment 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 Shut it down. Its not working.!!!!

I would give them a minus star rating of 5......ie utterly useless poorly designed.I could not reschedule an appointment....the system simply did not work.A waste of NHS money and patient time.

Just appalling! I have been trying for two days to register and log into this system in order to book a blood test and, everytime, my log in details are not accepted even though they are correct. I use computers everyday in my line of work, but dread to think how non-computer savvy folks cope with it all. Utterly ridiculous waste of time.

This service is an absolute shambles. Why on earth has the NHS removed the normal blood test appointments where you can walk in and wait. Goodness sake. Our taxes are being squandered on RUDE and unhelpful staff. After being on the phone for over an hour they were absolutely no help. The swiftqueue system does not work. I could not book my appointment online due to website failures. I was forced to go through the phone booking system and they were absolutely no help at all completely rude and sarcastic. What kind of clowns do you have working for you? I spoke to a woman who sounded like she was from Essex at 1.54pm she spoke utterly disgustingly and condescendingly. The website allowed me to book a blood test in a different area to the one where I live. There was no way of the website stopping me from booking. I was also able to book the blood test in different cities??! However the woman on the phone was questioning why I booked in a different area, claiming there is no fault with the website??! Why on earth would we be allowed to select to book a blood test anywhere if that wasn’t allowed. That option to book elsewhere should be blocked so people only book blood tests in their own areas! I explained that this was the first available appointment which is the why I booked it. I went to my booked appointment and was turned away due to not being from the area I wasted my day, I had to find childcare for my baby, I travelled on a hot day from Rainham Essex to Leyton and then to be turned away due to swift queues failure. I’m livid. I hope your management see this. Swift queue is excluding the elderly and less abled in getting involved with this clearly failing system. I’m 32 years old and I am able to use the internet and still it was a nightmare. Can’t imagine how it must be for others. I agree with all the previous reviews. Shame on the NHS and this government as a whole. We have money to support a genocide but not look after our own people. Jesus Christ.

Whose brilliant idea was it to introduce this new system to book a blood test! I was so frustrated, firstly the online booking system is useless, you do not get a good choice of local places, when you do, it's take this one appointment offered, or too bad, even if it is weeks' in advance. Then when I decided to phone, even though I was 19 in queue, it took over one and a quarter hour's for someone to answer, only to be tol d nearest place I could get a test would be in a few weeks' time. I am elderly and feel very sorry for those who cannot access the internet and then have to wait ages to speak to an advisor. I thought the idea being, that it should be easier to access NHS services! A time back I would access a website, be given a bigger choice i.e.surgeries, clinics etc.and choice of days' and times. Also where is the consideration for those who disabilities do not allow them to travel further afield. People will give up trying to get an appointment and end up with worsening health issues.I hope that Wes Streeting reads these reviews!

I tried to book a blood test in the normal way, but was directed to 'Swiftqueue' which I consider to be an unsuitable name for this company. The earliest booking date was 20 days which on average is at least a week longer than normal. I was asked to register and I did . They said an email would be sent with a passcode which I needed to enter on the registration form that I had just filled in. When I, immediately, went back to the form, it said I had been timed out, so it all had to be done again. When I went back to the booking form there was now only one date left for that day, so i booked that. This time there was no code to put into the form and within seconds I got a text on my phone confirming my original booking! My god, how bad can you get? This is where NHS money (OURMONEY) is wasted. Why cannot the NHS manage a simple booking system themselves, it's beyond me. HELP!!!

not possible to log in. went through every loop several times. total fail by swiftqueue. who wants a blood test anyway?