SwiftqueueReviews of swiftqueue.com

Very clunky website. Doesn't accept mobile numbers with a plus. You only find this out after pressing Submit. And then the website is stuck and you can't proceed, you have to start again. Then it says it's sending an activation code but it never arrives.

The web site user interface is a complete nightmare that fails almost all of the W3C usability standards with no means of contacting tech support and no means of altering patient controls such as fonts, colours, contrast etc. The actual programmed workflow functionality: booking/moving/cancelling is really poorly designed and not immediately obvious, especially for anyone with sight defects or vision problems.

Really? I live cross the street from hospital but I can't figure out how to book a blood test there. I tried my address, my location, my postcode, hospital name, GP surgery name, no. I always get results which are in different town anywhere between 8-15 miles away. I can't get to make this filter give me anything in my town. I don't know if it is just Swiftqueue or another of long list of NHS failures but people running this should be fired for incompetence.

This software is beyond belief. The data entry boxes are in a text so faint it takes two normal sighted people to read it on a decent size screen. The 'greyed out' text is used in decent software to indicate not available - not so here. WHO checks out this stuff? No wonder the NHS is in such a bad state. Whatever idiot commissioned this software is letting down hard working people in the NHS.

This is the worst piece of technology the NHS has ever licensed. Cannot get basic filtering of clinics right in a search - I've just wasted 30 minutes trying to book a blood test in a clinic that should have take 1 minute and I'm now resorting to calling the clinic - it is not only useless but it's actually taking valuable time from these clinics that are over burdened already. It pulls in every clinic in London with lots jumbled dates and appointments. It's like tech from 1975 - absolute disgrace.

Went for blood test in the Florence Nightingale Community Hospital, London Road, Derby, DE1 2QY and see that 8 technicians are waiting and only 2 person are there. If you look through the system no appointments available within next 4 days but the technicians have nothing to do and I know people are waiting to provide their blood sample. Same situation while visiting Royal Derby Hospital. It was much better when you can just walk in and you blood samples are taken. The whole bureaucracy and giving a third party company big bucks for underutilising the much needed NHS resources. A Systems to sabotaging NHS resources

Absolutely rubbish what is the point to make an appointment when you don’t get called out on time 👎🏻

I want to get Bloodtest at Gracefueld Gardens London and am told. no result !!!! Yet gracefield gardens is on my blood test form ?