SwiftqueueReviews of swiftqueue.com

Agree, agree, agree……. It is absolutely rubbish….don't bother!

Just getting access to this site is unnecessarily difficult and complicated - then you need a degree in computer science to use it. There will be many, many people who have given-up trying to book blood-tests etc. I managed eventually (only took me 2-hours!).

Absolutely hopeless, trying to book a blood test and there is a delay of at least 8 days. Before I had to use this system I could call in on the day. NO PROGRESS HERE, why has this system been set up??????

I have suspected pneumonia and having problems breathing. The hospital made an urgent appointment for have an urgent x-ray unfortunately they did so using this company/website. I have 30 years of computer and IT experience to a professional standard and am amazed that the government would put lives in the hands of such amateurs. I have joined their website given all my details made a password which was confirmed and activated by email and yet every time I try to log in to make my appointment it refuses saying the password is wrong. But it is the correct password!

Absolutely awful interface that reminds you of a windows xp web page, that forces you to create yet another account with a password. As someone who has to have regular blood tests, it's gone from turning up with a short wait to be seen, to now having to wait at least a week for a appointment slot with the added stress as I don't live locally and have to drive and find somewhere to park, trying to get there for a specific time slot. Swiftqueue encapsulates what is so wrong with the nhs, restrictions and rationing.

First I tried to register, only to be told I already had an account, despite never having used it before. So I went through Lost Password etc. Then I had to go through a clunky unhelpful procedure to make an appointment, finally giving up and using the phone instead!

Disgusting that particularly the elderly have to be put through this ordeal to get a simple blood test! I have to have blood tests weekly due to my INR and weekly I see people, especially elderly and foreign people standing in a queue waiting for someone to help them. The NHS is having to employ people to sign people in… how can this be cost effective??? Shame on you NHS. You have gone backwards big time!!!

Shambles of a system. GP surgeries need to educate staff on the system and communicate to patients in advance. Not all hospitals accept GP referral blood tests. I had my bloods taken December 15th still no record at the GP surgery I enquired they told me to call the hospital. I called the hospital they told me I need my GP to email to request results. That was a week ago now still heard anything and nothing on My NHS app. How is this a better system? If it ain't broke leave it alone imbeciles