SwiftqueueReviews of swiftqueue.com

Your service is extremely poor, As an older adult I prefer to call to make appointments (ie call a telephone number) - I was on the phone today - initially rated as customer 9 in the que - when I got to 0 - I was cut off and told that the service was closed. There is no phone number or system seemingly to raise a complaint - I am absolutely appalled/disgusted. You are evidently getting paid a large amount of NHS money for a disgraceful service.

I booked an appointment on blood test through my GP link. After two weeks I went to the hospital in another part of London. And it was impossible to make it, because this place was not for GP recommendation's! My gp didn’t tell me about only three hospitals in the list of possibilities… I lost a lot of times with this cite, how it possible, to make an appointment in wrong place?!

What a useless piece of software. Please shoot the developers. Captcha check just locking.

Why does this not operate a cancellation system whereby people who have waited longest (and presumably the blood test is more pressing for) can get notified of a possible earlier slot with a short window to accept or decline? Earliest dates are two weeks away - that is as may be - but as far as I can work out, your only chance is to keep on trying to reschedule to have a look back to see if someone releases one earlier in the queue and while you are doing that, your date is being released! What a stupid and thoughtless system, with the end user being shut out. That only means that someone coming later to the system has a chance of the odd cancellation coming up and you, who have waited longer, miss out. Why isn’t there a cancellation queue, where the people who have been waiting longest and who are happy to take a cancellation and sign up to get notified about them get notification first?

Impossible to book a blood test through this website - exactly as others have stated - password incorrect - change password and used different browsers 3 times - same problem - incorrect password - Ended up phoning for an appointment - only 18th in queue - booked very quickly and GUESS WHAT - as I am booking with the lady on the phone a message arrives -thanks for booking with Swiftqueue - useless! Have booked previous blood tests via other website - Sangix and its very quick and efficient but this is extremely frustrating and an absolute waste of time !

This outfit should change their name to Slowqueue. They are appalling. I tried to book a blood test. It said my password was wrong. I changed it and then VERY CAREFULLY input the new password, checking each digit as I input them. Guess what? Wrong password. Reset again with the same result. Tried to find a phone number for Swiftqueue. Of course NO number available. They are a joke. I'd give zero stars if I could.

I don’t use Swiftqueue - but for the last year I have been receiving someone else’s appointment text messages. I’ve tried for months to get this to stop but in order to contact Swiftqueue you need to have an account but my GP doesn’t use them so I can’t?! … there’s no public facing email or phone number to get in contact in their website. I am sick of receiving text messages for someone else’s appointments in Nuneaton. I can’t even block them as the messages don’t have a number to block!

I've been using swiftqueue to book blood tests since November 2021 and have had no problems until recently.I've tried to book but keep getting a message. "There are currently no times available for this clinic. Please check back soon when more times will be released" !!! There are times available and have booked through another booking platform. This problem has been going on for a week or so. I have been trying to make an appointment since the 29th of January.