SwiftqueueReviews of swiftqueue.com

The receptionist at the phlebotomy section was not helpful at all I needed to use the toilet urgently after my blood test She gave me a code it doesn't work I went to her and she said oh try again I did try but it doesn't work She has no patient at that time but refuse to help me I went to another receptionist at the GP kindly ask she gave me a code which works I was not happy about the service The phlebotomy who took my blood was very pleasant lady with good experience I was there before my actual time because of my job

Their website is beyond awful - it was coded by Ray Charles and Stevie Wonder on an off-day...

Very poor. Could see appointments. Tried to book but could not get a verification code and ended up booking with NHS by phone. Interestingly Swiftqueue showed probably around 100 plus appointments in my chosen location but NHS operator has no access to that system and could only offer one cancellation or an appointment in two weeks. Clearly the systems do not communicate? Another example of the great private sector not fixing something that wasnt broken in the first place and of course extracting profit from the NHS????

Arrived for my appointment and as I sat down I looked at my phone to see I had a text to say your appointment has been cancelled, 13 minutes before scheduled appointment, I was already in the waiting room, phlebotomist said you had 2 appointments on system, one for afternoon, well I’d like to know who made it as I thought nobody could access my swift queue account without a password.

Has this website ceased to function? Tried repeatedly this morning to connect in order to book a blood test next week. Website not available. Enter my email and password, told invalid. Ask for a re-set via my email, nothing received. How are we now supposed to get a blood test when told to do so by our GP?

Blood test booked in almost a months time. The afternoon before my due blood test received a text to say it's been cancelled. I rang up and was told I would have to start all over again. Blood test booked again which will make it two months since I saw my GP! THIS is progress? Used to go to a hospital of your choice, take a ticket, take a seat, wait until your number is called, go in and Blood taken, job done. I've come to the conclusion the government wants to destroy the NHS so we all have to pay private healthcare. Awaiting chest x-ray. Dread to think when that will be. Maybe throw the appointment letter in my coffin and I'll read it later 😂

What the hell is going on? Swiftqueue used to be excellent and then in January it seems to have all turned to excrement . No past appointments showing, the preferred hospital to book appointment doesn't even appear, so no appointments can be made - you then query about the hospital and it's like it doesn't exist. Swiftqueue are literally impossible to get hold of to find out what's going on. Literally. What the hell do we do? I need to book a blood test.

My GP ordered a blood test and said I could have it in Loughton. I looked up on-line and was unable to find any coherent information. Searching under Forest Road health centre there was a badly aligned notice saying testing had moved to another centre in Loughton without giving any address or phone number for it. The web address for booking appointments through Swiftqueue seemed to have lost its end at the side of the screen. ( Photograph of screen available on request). Trying the main Swiftqueue website, I now have lots of information about dozens of sites for blood tests,but there was no mention of Loughton. The main page for Station Road Loughton had a notice saying no appointments were available and please try later. I have wasted several days, and this confusing Web page is completely unchanged. If Swiftqueue cannot get itself organised to inform GP patients of the address to go for a blood test in Loughton or to offer any appointments they should inform all the relevant GP practices. I gave one star, but having wasted an hour looking for a way to book and ended up not knowing where tests are held or when any appointments will be released, frankly that is more than the service deserves. I used Swiftqueue to book an appointment at Heronwood without problems, but it is not until several weeks after the original GP request.