SwiftqueueReviews of swiftqueue.com

The earliest appt in the whole of Derby for a child under 12 is Monday 2 December. It's just unacceptable. Awful system.

Would consider myself pretty tech savvy and found it practically impossible to book a simple blood test through this website. The site did not come up on Google, it asks to search by hosptial or GP but I was getting all sorts of addresses. When I did eventually get in the list of doctors were not in alphabetical order, so had to trawl through trying to find my own. The navigation is not functional (for exmaple, home button not linked). All I could think was - how would anyone elderly use this this service? Complete overhaul of UX needed.

Absolute garbage. Registered, accepted my password. Said it was strong. Got the activation code sent to my email address. Then try to book an appointment and it says no email recognised. Then password incorrect. Clicked reset password in case it was my error. Still waiting on a reset to the email they sent my activation code to. Absolute garbage. I know my way around a computer and online phone activity. What us an older person or someone not as competent to do. Utter disgrace.

Dreadful. Trying to book a covid vaccine (Boots Ireland) everything works until transferred to Swiftqueue. Says it will send my registration code to my email and then nothing happens. Lots of people will give up. These incompetants will cause a covid resurgance!

What's the point of booking a time and a day to do a blood test? They don't keep anything running on time. I booked a blood test for 2:25 pm, and it's now 3:00 pm and my name still hasn't showed up on the screen. I asked a nurse what's going on and they said they're running 1h30m late... How the hell is this possible? What's the point of this service? Any at all?!? More of our hard earned money gone down the drain. Unacceptable.

We used to have a great walk-in service for bloodtests, but now I've been forced to use something called Swiftqueue. Honestly, I've never come across such a user-unfriendly app. As an adult in my 40s, who consider themselves pretty au fait with technology, heaven knows what it must be like for someone in the 70s or older. Firstly it asked for my mobile number, then said it didn't that format, so I was forced to leave it blank. Then it asked me to search my GP - no results. Hospital - no results. Location - no results. Apparently nowhere in greater London offers bloodtests! No wonder the NHS is in such a state if it's forced to farm out services to get-rich-quick venture capitalists with half-arsed ideas and no grasp of technology. Now I have to got to the surgery tomorrow and take up more of their precious time because some beancounter has forced them to rely on inadequate technology.

Not even 1*. Echo several other recent contributors. Apparently no centres available to book in Sutton, Surrey. Nearest 6km?? Help pages useless 'round & round in circles'. Inability to book on this site goes back at least 12 months. Fortunately our doctor's practice provides a phlebotemy service, often with a 4-6 week wait, but that's better than the poor effort Swiftqueue is.

Swiftqueue is a disaster. The site crashes constantly, appointments vanish without notice, and finding an available slot is impossible. Logging in is a nightmare, and support is nonexistent. It's an absolute waste of time. Fix your system!