OmarH N.
Scumbag Company
Our company purchased an engine that was advertised and guaranteed by the seller to have 50,000 miles. After several delays, what we ultimately received was a beat-up engine with approximately 200,000 miles, broken parts, and it was shipped from a completely different part of the country than originally stated. This matters because engines from different climates experience different types of wear, corrosion, and environmental exposure. When we first contacted customer service, we were placed on hold for over 30 minutes only to be told they were now closed and unable to assist us. The following day, our salesman cut us off mid-sentence and transferred us to customer service. Unfortunately, that experience was even worse. At that point, we were told that the engine originally promised to us never actually existed and that they would not honor either their advertisement or the guarantee that was made. Instead, we were told that the engine we received was the one we would have to accept. Based on our experience, this company’s advertising and guarantees appear to be unreliable. We strongly recommend that others proceed with caution when considering doing business with them.