SWEnginesReviews of swengines.com

The sales person at SWengines was pleasant but NOT informative. I was told I was buying a low milage engine that I could simply put into my car and go. That was far from the case as it needed a timing belt kit and seals. When I called for either a partial refund for the money it would take to make the engine functional or get my money back, I got a major runaround. You can't get anyone on the phone from their warranty department. The warranty line hung up on me time and time again as I waited on hold. Rude Scott from the warranty department finally emailed me and asked if I had read the warranty? Of course I replied NO as I was told by the sales person that I was getting a working engine. I asked to speak to his supervisor and he ignored my request. I tried to reach a supervisor through the sales department and shipping department and they too ignored my request. I then went on their website to leave a review and they claim to have a 99.4% customer satisfaction rating however there is NO way to leave a review on their website! This company needs to be investigated as they are ripping people off.

This is not a company I would recommend to anyone .Worst experience ever Customer Service is the Worst very Rude when talking with customers that have spent good money on their products. Never again will I spend a red cent with this company

NEVER, NEVER, NEVER BUY FROM THIS COMPANY!!! We just didn't listen to these reviews. Do not be as stupid as we were!!!! We purchased a rebuilt engine from SW Engines, via Remanns. Less than 3,000 miles later, the oil pressure pump goes out. Guess what, it isn't covered under their warranty in diesel engines.

They sold me a bad transmission that didn't work and I spent $2,500! They are bad people.

SW ENGINES does NOT even deserve one star. Do NOT try to use this SW Engines or their carriers (R&L or Mt. Valley Express). I lost a thousand dollars in just trying to get an engine. I thought they were my answer. They were my nightmare. They lack in product (cut-out from a field car with cruddy oil in places where it shouldn't be), communications (they do not return phone calls or emails left daily), and customer service. They have no pride in their work.

NEVER DEAL WITH THIS GROUP!!. I OWN A SHOP IN COLO. FOUND THIS COMPANY ONLINE. I ORDERED AN ENGINE FOR A TOYOTA PICK-UP. IT TOOK FOREVER TO GET IT, BUT IT FINALLY SHOWED UP WE BOUGHT THE EXTENDED WARRANTY 5/50K INSTALLED THE ENGINE AND IT HAD A NOTICEABLE "KNOCK/RATTLE" I NEVER GOT A HOLD OF THEIR WARRANTY PEOPLE. FINALLY GOT LUCKY WITH AN E-MAIL. THEY SAID SEND US THE MECHANICS REPORT. SO WE DIAGED THEIR BAD ENGINE FOR THEM AND E-MAILED THE REPORT, AND FAXED IT, AND WAITED AND WAITED AND WAITED. ALL THE WHILE MY CUSTOMER IS HITCHING A RIDE TO WORK. SINCE THEY DECIDED THAT JUST IGNORING ME WAS WORKING SO WELL, I CALLED MY CREDIT CARD BANK AND STOPPED PAYMENT ON THE PURCHASE. I GAVE THEM EVERY OPPORTUNITY TO RESPOND BEFORE GOING TO THE LAST DITCH EFFORT OF STOPPING PAYMENT. I STILL HAVE NOT HEARD FROM THEM AND HAVE LITTLE HOPE OF EVER HEARING FROM THEM. I WILL RE POST HERE IF ANYTHING COMES OF THIS ORDEAL GOOD OR BAD

Southwest Engines should not be in business for any reason! My prayer is that other people unlike me read the reviews before making a purchase. I received the engine I bought from them today and it came from some junk yard in Washington State. The oil pan was busted, the valve covers were busted as if the engine had been dropped ,rocker arm bent the shipment was awful even the driver who delivered it made negative comments about the engine, and it's not the right engine.Been trying to call them and I think they have my number blocked, scam scam scam

The first engine they sent me was letting coolant out faster than my mechanics could put it in. I called swengines and they agreed to send me another engine. I felt good about the fact that they where willing to take responsibility for the mistake. The second motor is still doing great today. But, when I asked them to pay for the first motor install because they sent me a bad motor,they refused saying I failed to activate the warranted on the first engine. If I failed to activate a warranted then why did they send me a second engine. Does anyone agree with me that they should have covered the cost of the first install being that they sent me a bad motor?