SWEnginesReviews of swengines.com

It took almost 30 days for them to send out a motor they promised I would get in 14. The motor was not shipped according to how they said (i.e shrink wrapped) but it was on a 3x3 pallet, on the back of a flat bed. Exposed. The engine was rusty and full of water, it had broken and missing parts when it arrived. Totally unusable. I tried contacting SWE several times in regards to the condition of the motor and to seek some sort of resolution. At first I was getting the run around then I was getting shifted to different departments to which referred me to other departments. No clear person to talk to to handle the situation. I even tried to get them to speak with the mechanic in regards to the condition of the motor. Nothing. Two months later I had to go through my bank to get a refund because they refused to send a return shipping label or honor their own warranty after I sent them the pictures they required of the motor. Customer service was rude and evasive and kept transferring my calls and complaints to people who did not exist. They continually told me that a supervisor would contact me and yet to date I have received zero calls from anyone from the company.

Went with these guys because the website promised a steam cleaned, shrink wrapped and crated, tested engine. What I got was an engine unsecured on a broken freight pallet, lying on it's side, no wrapping, intake and exhaust ports left open to the elements, dirty engine oil left in the crankcase, hole in the cast aluminum valve cover, cut hoses and harnesses, rust and grime etc. Look at the pictures.

Worst ever. told me all engines were local. Right out of Lake Erie took two hrs. To remove spark plugs because of all the sand and sediment panted motor black to hide all the mud and gunk. One exhaust manifold cracked. All connector hoses and wires cut. And 5 days later no cust. Service. The owner is cust. Service. What kind of punk is so scared as not to return a call. Do not even consider spending a minute or a penny with this POS. Another upset ripped off cust. 2k on there junk and another 2k with shop and who knows if it will even run or last. Do not buy from this ripoff punk

I ordered a 4.7L for a 2010 Ram 1500 on 14 June 2021. I was told 7-14 business days and that part was fine. I got sucked in by the 3 year warrantee, "No core charge" and "No shipping fee". Surprise of surprises when they send me a request for a review just 2 days later. When it arrived at the shop it had lots of damage by mistreatment! Heater core lines and radiator hoses were cut, instead of just using the proper tool to remove the hose clamps. The shim between the engine and tranny was mangled so bad as to be useless! BOTH valve covers were bashed in on the front portion of the engine and stuffed with rags! Wiring bundles and connectors YANKED with force as to ruin the connectors. Main wiring bundle just cut through and drivers side exhaust line burned off the exhaust manifold, rendering it ALSO USELESS!!!! I'm not an ASA certified or Master Mechanic, HOWEVER, I've been doing this for years and have NEVER seen such a piece of crap job of pulling an engine!!! Pictures available upon request!

Horrible customer service. Waiting a whole month for product to be shipped. Ordered a 70,000 mile engine and got a rusted engine that has alot of dam3ge and no paperwork showing where it came from. Waiting for money to be returned. Do not buy from them they are falsly advertising engines they do not have. Tag shows they purchased it from a junk yard 2 weeks after i bought it. Owner had me on hold for 30 minutes and hung up on me. Will not return calls. Wants me to do a warranty claim and install motor.

Do not buy from this company. They are a scam. I paid $2K for a Mercedes C230 engine because it supposed to have low mileage. They gave me the round around when I ask for VIN to confirm the mileage because I still see the engine I ordered posted online meaning they didn't give me what I ordered. The engine I got definitely doesn't look like a low mileage engine.

Never buy from this Company. I paid for a 2008 V-10 engine 4k total. As there disclaimer said that it would take 7 to 14 days, so i waited and waited and waited. I call them fourteen time to get a day on shipping and was told that the engine was being checked out for shipping. I finely got a email station the on the second of June the engine would be shipped out. On May 28 received Email that the engine would not be shipped as stated on June 2 and no now shipping date. They refunded 3k instead of my 4k. This is a company that if they say we have your engine for 4k send me your money and if and when we get a motor in we will send it to you. Ask for a refund and 25% of your money will disappear.

Never buy from these people. They customer service sucks. Sancho is no help. They're blaming me and revoking my warranty due to a filter and a broken differential axle that they sent to me that way.