Aoife P.
Poor customer service
Update: After three weeks there was still no reply concerning missing 1 kg of sweets so I emailed again Friday 18th Feb, got a reply the 19th and the missing kg came on the 22nd. Although the gluten free selection was very good and the vegan selection fine I won’t be ordering again. Ordered on the 13th of January, after a fortnight I emailed to check where my order was, the next day I got an email saying that it was dispatched and it still hasn’t arrived nor have I been provided with tracking. I have emailed three times since and haven’t gotten any replies. I see from comments on Instagram that others are having similar issues. Order arrived on Saturday 5th of February, but only 3 of the 4 bags ordered were in the package. I have contacted Sweetking to advise on the missing bag.

