sweetking.coReviews of sweetking.co

Got my sweets today and to say I was disappointed is an understatement. I got all of the belts and frankly putting it they tasted like cardboard. The sweets are simply not worth the cost. You’re better off getting penny sweets in the local corner shop. I have bought from them before and was hoping it would have improved slightly but the new mixes are actually horrible. Worse than before. Whatever they have done to cut costs have made the company a pure disappointment. I’m mad at myself for not reading the reviews on here before ordering.

Sweet King have a great business idea with plenty of opportunity however they are failing to pay attention to the customer experience. In my first order what I was sent versus what was advertised was a disgrace to rectify this I was sent a discount code that didn’t work. As the sweets were nice and they had yet another good idea I decided to order again for Valentines in Jan, my order has not arrived. Many customers are giving out about the same thing on social media and showing pictures of what has arrived for them which is not what is being sold or described! Sweet King are then blocking and deleting customer feedback online. This is shocking so yes while I understand a business is getting off the ground they will never be anything without their customers a lot of whom seem very irate, me included! SK need to invest in quality packaging, hire someone who can spell along with deal with their customers respectfully. They have no issue taking payment for products that never arrive OR arrive not as ordered OR not as described! Very poor for what could be a huge success. Would not recommend and will never order again. Finally they promote constantly through influencers who receive beautifully boxed, correctly spelt, perfectly timed packages.

where do i start first of all was told they pride themsleves in next day delivery but said would have to wait five days due to covid shortages which was fine. four weeks later and finally arrives bare in mind they’re based in cork and i’m based in kerry would get faster delivery from shein. i got a you pick we mix bag and didn’t even get half the stuff i asked for in it even though you have to pay extra for these bags . so disappointed their quality has gone way down since i last ordered, with customer service and the actual product. not even an apology for the late delay or the lies i was told. basic enough sweets nothing special like they used to be. will not be purchasing again unfortunately. they had a great start off but think they are getting too big for their own boots at this stage. it’s about quality not quantity and how much you can sell

Avoid at all cost! Customer service is non existent! Waited weeks for an order after several emails and messages on social media. Not even an apology that the order was extremely late and not needed as the party was long finished! to top it all of only half the order arrived when it did!! Absolute scammers, don't think I would have received anything if I didn't hound them with emails! Totally understand when there's a genuine delay with orders, but what boiled my blood was the lack of customer service and that paying customers get left behind but by God they make sure there Instagram friends get there promotion boxes on time every month!

Ordered well over 3 weeks ago. No correspondence from them. Tried to email and got no reply. Tried to raise it on social media a few days ago and they deleted comment and blocked me. Avoid.

I had been a fan of these sweets until recently, the quality and taste of the sweets have really gone downhill from what they used to be and I would not order again as they are. All sweets taste the same, no variety and the "fizzy" ones are far from it. I had no issues with delivery at the time unlike many other reviewers. I emailed them constructive feedback weeks ago on this and they couldn't even be bothered to acknowledge it, although I wasn't expecting them to. It is such a shame that they have gone this way but they are just not worth it... even with the constant "discounts" and promotions!

0* Order takes ages to arrive (only really pushed through when I complained) and when arrived was missing a 1kg. Won't bother to email me back. Customer service is non existent.Using Covid as an excuse.Maybe stop taking orders and clear the back log!!! Absolute joke of a company.

DO NOT PURCHASE UNLESS YOU LIVE IN THE REPUBLIC OF IRELAND. I ordered a bundle of sweets and waited 2 weeks for a dispatch email. After numerous attempts to contact sweet king finally, a week, they responded with an automated email with an refund application attached, I wasn't satisfied with this as I had ordered the product to receive it, not to get a refund. After a week later of more attempts of getting in contact with an agent, I had a respond on Instagram. They told me they didn't didn't even ship to the United Kingdom?! Which I found weird considering the website asked me if I wanted to 'shop in the United Kingdom' and apparently that's because they USED to ship there but hadn't updated their website??? If that were to true and the website hadn't just been scamming people left right and centre(check the reviews, it's likely) then it is absolutely poor management skills, at best!! Long story short, they scammed me and a lot of other people, their website is false advertisement and their customer service is shocking. They took my money straight away and do not seem to be in a hurry to refund it..15 days to be exact. In the end I'm glad I received the refund application because from what I've read I would have been more disappointed with the product more so than their dire customer service.