SweepstarsReviews of sweepstars.us

I must say that sweepstars has a fantastic library of games!! Unlike most casinos, they actually carry my favorite game provider (Platipus💚) so that is a HUGE plus in my book! :) My very 1st day on the platform, I was able to cash-out because it was paying me out like crazy!!! I loved it! Lol :p Oh!! & the best part???!!! I RECEIVED MY REDEMPTION IN UNDER 24HOURS!!!!!!!! $$$$ 10/10 would ABSOLUTELY recommend! :) 💯 Thank you Sweepstars!!!(:

Decent selection of slots and crash games. Interface looks good and doesn't lag on mobile. Only giving 4 stars because the verification process took forever because my name didn't match my Apple Pay perfectly (used a nickname). Support sorted it out but just be careful when you sign up.

Please don’t use this website. They really screwed me over and almost had to get my lawyer involved. I had won about 5,776 dollars on here but they didn’t let me cash out because I won it using the 20 dollars referral I used to get my friend to sign up. It was heart breaking they didn’t end up paying out and have that hidden rule. No other sweepstakes casino does that. This one does because they are a very small casino still. This is from a real genuine customer I had a very poor experience and this website will go through tooth and nail to not give you your earned money. Please go to another website.

Website doesn't let you cash out big wins. I won $1800 and when trying to withdrawal the support manager told me it was "promotional funds" and I would only to be able to redeem $140. Using the $140 I was told I could redeem I collected an amount greater than $5.7k when trying to withdrawl that amount my account became locked and the support manager told me that too was promotional funds and in order to cash out the $140 mentioned before I had to agree to drop the rest of the funds

games are fine but the redemption is a bit of a hassle. wouldn't let me just use the card I purchased with, had to email them my bank statement. they sent the prize eventually but took like 3 days.

Do not give this company your money, time, or personal information. My experience proves their business model relies on baiting customers with offers, then using a support team trained to deny, delay, and deceive until you give up. Here is the entire saga, in their own words: Phase 1: The Bait. After signing up, I was shown a Welcome Offer: 30k GC & 30SC for only $9.99. I saved a screenshot. Phase 2: The Incompetent Runaround. When the offer vanished and I contacted support, they immediately revealed they have no control or visibility over their own system. Agent Robert stated: "Without this information, unfortunately, we won’t be able to investigate your request in detail or determine whether there was an issue that would require us to restore the offer." After I provided the screenshot, Agent James moved the goalposts: "could you please send a screenshot of the actual email containing the offer? It should clearly show the date and time the email was received, as well as the recipient email address... Unfortunately, without this specific screenshot, we won’t be able to proceed with any additional investigation from our side." Phase 3: The Contradictory Backpedaling. Once I furnished the required screenshot, the story changed. They first tried to blame it on a timer, then dropped this gem about how their system works: "Please keep in mind that offers are automatically generated by the system and can vary depending on different dynamic factors. This means that available promotions may differ between players, and not every offer will be available for every account." Let's be clear: They admit their system autonomously generates offers for players, states that no central log exists. This is their excuse for why an offer can disappear. But it's also the perfect setup for the next phase: denying reality. Phase 4: The Blatant Gaslighting. After "review" by their "specialist," the final answer arrived. They looked at the screenshot of the offer their system generated and declared: "After reviewing the information, specialist confirmed that the specific type of offer you were asking about does not exist and is not available on our platform." "After checking your request and the screenshot you provided, they confirmed that this specific offer does not exist in our system and is not an available promotion." Read that again. They are looking at proof of the offer and stating it does not exist. This isn't a mistake; it's a policy. If they have no logs (as they mentioned), they can just deny anything. Phase 5: The Patronizing Brush-Off. Rightfully annoyed, I called out the lie. The final response wasn't an apology or a resolution—it was a command to be quiet, wrapped in fake concern: "I kindly ask that we continue our conversation in a respectful and calm manner... I wish you a wonderful day and hope you take care of yourself." The Conclusion & Warning: Sweepstars' support protocol is clear: Ask for impossible or redundant proof. Blame a mysterious, unlogged "system." Deny the existence of documented facts. Dismiss you with polite, automated phrases when you protest. If they will brazenly deny a promotional screenshot, what do you think happens when you have a legitimate dispute over a real cash withdrawal? You will be told your winnings "do not exist in our system." Save yourself the time & headache. Avoid Sweepstars completely. Their platform is built on sand, and their word is worthless. (I have the complete email thread, including all the quoted responses above, available for anyone who doubts this timeline.) This place is a lost cause, here it is a month later and they’re still sending me marketing emails. Good luck getting through to any humans. Bunch of greedy scum and their dumb Ai running the whole show. 🙄🙄

Was skeptical at first but hit for 250 SC on Chicken Run. Reached out to support because I was confused about the card verification and James walked me through it. Got my reward in 2 days. Solid site.

Great customer service and great selection of games to truly have a great time and challenge yourself. Check the stars out to show wins in your future.