Lucas
These guys do pretty good at reloads…
These guys do pretty good at reloads and they are friendly for the most part... It would be amazing, but the payouts are taking 72 hours at times and that's too slow. I hope they fix it.
The one-stop solution to play all the sweepstake games. From Golden Dragon to Juwa we have it all.
sweepstake.mobi (sweepstake.mobi) has 164 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Lucas
These guys do pretty good at reloads and they are friendly for the most part... It would be amazing, but the payouts are taking 72 hours at times and that's too slow. I hope they fix it.
Jessica F.
Depends on the person working. Some are kind and try resolving issues others ignore you or are so unprofessionally rude. I continue playing this game on this platform but it is no where as easy or fun as it use to be.
Bruce S.
***PLEASE KEEP IN MIND every time I requested a cash out I left 5% to 25% as a cashier's tip****** I started doing business with sweepstakes.mobi about a year ago they started out really good always being timely with deposits and cash out once or twice I made a deposit and it never got put on to my account, either through honest mistake or theft, of which is still unknown, 3 months later $10 was put back in my wallet after having a conversation over the phone with management. But about a month and a half ago, I started having problems, the first problem was when I requested a $30 cash out of the $50 I had redeemed 10 minutes prior, $20 was refunded to my cash app I never seen the other $10, it never went back in my wallet and I never received it via cash app or PayPal. Immediately, after I saw the $20 that was refunded to my cash app, I tried to contact customer support so that they would be aware of what had happened, I was completely ignored. Confused & understandably a little upset, I waited until the next morning & contacted customer support again on the next shift, When I contacted them & explained what had happened the previous evening, they told me, "We don't do cash outs under $50." I responded, "Yes, I understand that, but that does not change the fact that it did happen." Also mentioning that I had ( And still have) the web receipts from cash app & also screenshots of the transaction history from my account on the Home/Wallet page via their website. To which the customer service rep rudely replied, "Sir, We think that you are much too mentally handicapped & from here on we have decided to ban you." Thereafter I attempted to contact customer support again and discovered that they had only banned me from the customer support chat feature, not actually playing the game or sending deposits or cashing out money from the games. I was a little upset but glad to know that I could still Channel my boredom & I continued to play my favorite games on sweepstakes.mobi. 2 weeks later I won $13,000 on golden dragon & of course, per policy, I am only able to redeem $500 total within a 24-hour to your sweepstakes.mobi wallet, after which, I can cash out $500 from my wallet to either cash app or PayPal in a 24hour period. So I'm thinking, "Cool $500 a day, that's not bad," BUT THAT is where the plot thickens, because even though you're allowed to cash out $500 a day, Policy states that it can take up to 72 hours to receive a cash out, but what they don't tell you is that until you receive that money, you cannot cash out again because your account will be in partially approved status. So right there I understood that I could only (in reality) Cash Out $500 every 3½ to 7 days (depending on if they managed to complete within the 72 hours that they strategically advertise). So I cashed out $200, it was quickly refunded to my cash app (within an hour) from deposits I had made to them previously, I have been made aware that refunds don't count against their sending and receiving limits on cash app (not that I minded, after all, money is money). So now that all the deposits I had made to them previously via cash app had been refunded to me, next when I cashed out $345, leaving a $25 tip (so expecting $320), I patiently waited the allotted 72 hours & contacted customer support & inquiring as to the status of my cash out, instead of sending me payments through cash app (not refunds), they asked for my PayPal QR code, I went over to PayPal downloaded my QR code and posted it to the customer support chat, a process which I would have to repeat 3 times over the next 5 days, after which I came to trustpilot and I left honest review of the preceding events, with the information that was known to me. The next time I contacted cust. supp. about the refund, I was replied to w/ a copy&paste of the review that I left on trustpilot. He loudly & rudely (but prematurely) called me a liar, saying I lied about the events in the review, I went on to explain my complaints & provide screenshots of the web receipts & customer support conversations, and so when the payment was sent via PayPal, it was only $295 because they had taken the tip out twice (which had also happened once previously) byt it was sent as though I was a seller of goods & they had purchased an item from me, so that the money would be held for 21 days or until they confirmed receipt of the package that obviously wasn't coming, so I ask them to fix or release the payment & they told me, "We sent the money, its not our problem." So I've waited & that money just cleared today Oct 18th & I requested it on Sept. 23, 2020, my next payment of $250 was processed $140 cash app refunds & $110 through PayPal (after 3 days of asking for it) sent same as the previous one had & on hold til Nov. 3rd. today went to play sweepstake.mobi, found that Im banned for making fake reviews I HAVE PROOF OF EVERYTHING 💯 BAS
Response from sweepstake.mobiOct 20, 2022
You have proof of nothing we clearly asked you many times to elaborate your problem we called you and you demanded money to change your review we have sent all your money and we will ask Trustpilot to delete this review as soon as possible.
Morgan
Very good service I am very satisfied yes I admit they are a little bit late with the payout but atleast I always get paid with them