SweepLuxeReviews of sweepluxe.com

I’ve been on this platform for a while. I thought it was one of the best ones out there, but unfortunately that has changed. It seems like after you redeem once or twice the redemption process is delayed. Customer service tells you it’s due to an error on their service that pays. It’s been five days. This is my fourth redemption with them and it still has not processed and it’s frustrating that customer service keeps saying be patient. It’s funny when you buy gold coins. Your money is withdrawn immediately there’s never a problem but like I said on your third fourth or fifth redemption It’s been over five days. Unacceptable.

I'm having a redemption issue. They do not might $100 redemption request and I've received no emails or anything about anything I just want my money

I seen a promotion from Sweep Luxe and the promotion stated for $5.99 you will receive $6 with 40 free spins and it’s been over a week now and I have not received the 40 free spins and the promotion it does not say that they will give you an equivalent to the 40 free spins they gave me $4 in SC coins but the promotion does not say that all I’m asking for is my 40 free spins free and I have not received that yet every time I talk to customer service they always tell me the same thing that I received it an SC but that is unseen, because I wanted my free spins that I paid for

I do not recommend anyone play here. They will allow you to use a virtual card to deposit money, but when it's time to redeem, they give you the runaround about redeeming to a virtual card. I won $200, but I'm glad that I only spent $6.99 on this site, because at this point, they can keep the money that I won. I will continue to play on Crown and all other legitimate sites, because this one is a scam and their support is nonexistent.

I'd give it 0 stars if I could. I've signed up and completed the KYC VERIFICATION PROCESS MANY TIMES before on other Sweepstakes platforms. So I read the terms and conditions. The repeated document request over and over. This is a stall tactic used buy shady sweepstakes casinos, in hopes of the Casino that you will replay and hopefully loose the SC coins you was trying to cashout/Redeem. When you loose the winning SC back you was trying to cashout or redeem YOUR ACCOUNT IS NOW MAGICLY VERIFIED. I'v provided everything asked of me for the verification KYC only to be stalled and lied to. These are all scam tactics & scummy Lowlife sweepstakes Casinos modus of oprea. following the verification process in a way that lead you on and drags it out all in hopes your gonna replay those winnings and 99% of players do, the casinos operaters know this. It's only a matter of time before you break and want to play in hopes of cashing out a bigger sum when you are finally verified. The verification regulations outlines the process, but doesn't stipulate any time frames to abide bye. Just look at the reviews on here and their responses. They sound so willing to be as helpful as possible. I recommend just throw your money directly into the garage can. Then deal with these clowns. We're all suckers because legally they are covered and you & I are the stupid sucker who got played. ***UPDATE TO SWEEPLUX RESPONSE 11/25/2025***Their response is ridiculous the only thing live support is going to do is tell you there's nothing they can do and just keep sending you through and endless KYC VERIFICATION LOOP REQUESTING RESUBMITION OF THE SAME DOCUMENTS OVER AND OVER. THEIR RESPONSE IS A JOKE. I'm still not verified and in the Verification Looop. Ive successfully completed the KYC PROCESS MANY TIMES ON MULTIPLE LEGITIMATE SWEEPSTAKES PLATFORMS with successfully redemptions. Scam Alert!!!

Seems to me they have changed the daily wheel to only give gold coins lol OK wants gold coins EVERY DAY .. THEY MUST BE LOW ON FUNDS.

I won some money on here, a pretty decent amount and they basically took it from me. They tried to say that they put it back on my account but I am 100% POSITIVE it never went back on my account. Theres absolutely no way to dispute it either so it is pretty ridiculous. I really liked the casino at first, and spent a bit of money there. So its really upsetting that this happened.

I won 1400 on Thursday and finally got through the verification part now I’ve been waiting to receive it, I’m nervous and a bit sketched out and nervous as I’ve been waiting 3 days now . Once I receive my winnings I’ll update this to 5 stars