Connor
$1,000 redemption still pending since September 13
Edit: I provided them with the info they requested, and still have not received any funds or even an update. This company is shameful. No chance they stay in business operating like this. I submitted a $1,000 redemption on September 13. It’s now October 17 and it’s still pending. That’s over a month with no payment and no legitimate update. Their own timelines say redemptions are typically processed in 1–7 days (often cited as 24–72 hours for amounts in this range). Mine has blown past that with nothing but generic “high volume / still in process / finance team reviewing” responses from support. Account was already verified. No missing documents requested. Just delay after delay. This is not acceptable. I want the money I redeemed, not more runaround. Would not recommend based on this experience.
Response from SweepJungleOct 18, 2026
Hi Connor! 🌿 We are truly sorry for the long delay and the frustration of waiting over a month for your $1,000 redemption. That extended timeline is far from the experience we aim to provide, especially on a verified account. To help us locate your profile immediately and inspect what is holding this up with our finance team, we have sent an information request through Trustpilot. Please confirm your registered email address there so we can look directly into your file and get you a clear update. 💚 The SweepJungle Team