SweepJungle - Your Path to Wild Wins 🐒🌴Welcome to SweepJungle, the adventure-packed social casino where every spin feels like a treasure hunt. Lush vibes, hidden loot, and roaring jackpots —this is the canopy where explorers become legends. Gear up with free plays, unlock perks as you level up, and let your inner hunter chase those juicy rewards. No traffic, just turbo thrills.Grab your torch, follow the drums, and spin into the wild. The jungle is awake. 🦜✨
SweepJungle (sweepjungle.com) has 571 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
sweepjungle.com
Website
sweepjungle.com
Category
Gaming
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 76% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Ive been trying to redeem the $500 that i won and they have been giving me the run around asking for different documents which i have provided each time and still haven't received anything i wouldn’t recommend anyone spending their money here ive played on multiple casino platforms and this one is the worst i have come across yet save your time and money there’s better platforms thats actually pay
Response from SweepJungleJul 24, 2026
Hi there,
Thank you for sharing your experience — we’re truly sorry that your attempt to redeem has turned into a frustrating “run around” with documents.
Our verification and antifraud checks are meant to keep both players and the platform safe, but they should never leave you feeling stuck or ignored. Please contact our support team with your Player ID and the date of this redemption so we can review your case urgently.
We want you to feel that your time and money are respected when you play with us. 🌿
FH
Felicia H.
Story time! Gather round..you're gonna want to know what type of ethically deprived company Kinetix Ventures LLC is, they own Sixty6 & SweepJungle, they are dishonest, deceptive scammers.
Story time! A story u may want to read if you care about being lied to, scammed out of winnings, defrauded...this is important to know about this site and their sister site before purchasing n playing..
For weeks, you've purchased and played with no issues at all on Sweepjungle.com, a sweeps casino, they take your money happily and with no delays...always a fun time despite losing each time...until today, that is...today that changes, you buy an $11 package that popped up on your screen for $5.99, you pick a random volatile game that normally drains your balance within minutes but today, today you get lucky, or so you thought...you spin into a couple features that pay out a good amount, especially considering your only betting 20¢, you verify your identity and put in the redemption request for $600, super stoked! You reflect on the convo u just had with a customer service rep like 30 mins prior, when u wanted to make sure that the extra $5 that you noticed in your balance after you purchased, wasn't going to be counted as 'free play', that it wasn't going to cause any issues with redeeming, should you get lucky of course. The rep, Arthur, clarified the $5 was from a referral reward, he reassures you that you won't have any issues redeeming, there aren't any issues or limitations on your account, n your good to go! You think back on that chat with Arthur and breathe a sigh of relief, feeling assured that despite never redeeming on this site, you should have no issues..You share the screenshot with your wife of the $600 pending redemption and the screen record video from the Hacksaw game (Pray for Three, one of my faves) that was hitting..both excited after a month losing streak, It's a beautiful day in the neighborhood..or is it..?
20 mins after submitting the redemption request, you get a notification from your revolut app, for 'pending refunds' from SweepJungle, your heart sinks..the excitement, happiness and assurance you had dissipates, as you check your email and realize that sweep jungle is employing their known 'breached our TOS' tactic that they have used on countless others, they claim you have violated their TOS by operating 'multiple accounts', they tell you your account is closed and your winnings are void. They refund you the $22 in purchases you've made across 3 separate purchases/weeks, n that's that. You just got scammed out of the winnings you legitimately won on their site, scammed by the company themselves despite being an honest player with only one account, an account that you've actually stayed logged into in Chrome since you joined..they still chose this route..they provide no evidence, no actual proof to substantiate/validate their 'multi account' claim against you, they simply lie, cheat n scam players out of their winnings, a 'loophole' that allows them to not honor winnings that are substantially more than the sum of all the deposits/purchases from that player...They claim you breached their TOS via a vaguely worded copy/paste email, refund your purchases n cancel your account/void your redemption, rather than honoring your winnings, rather than honoring their own terms or holding any ounce of integrity as a company..they violate sweepstakes casino regulations/laws, regulations/laws that exist solely so slimy companies can't take advantage, defraud and deceive their customers/players, regulations that give players/customers rights, and recourse, the option to hold a company accountable after being lied to, defrauded, and harmed by them. Regulations that exist BECAUSE of companies like SweepJungle/Sixty6. I refuse to accept this level of dishonesty and deception..they need to be held accountable or shuttered, justice needs to be served for people that get defrauded by them, and we need to be loud and vigilant in our demands for fair and equal treatment, transparency, and integrity from companies that take our money in exchange for providing a service...but then refuse to honor the terms of their own service when push comes to shove..I encourage others who've also been scammed out of winnings on these sites to join me in my fight to hold these slime balls accountable. 👏🤙 Copy/paste this story if you want, it's genuine/authentic, it is my own experience..I refuse to be silent and allow them to get away with this..if you've had similar experience, contact the BBB, FTC, your states AG office, file a complaint with any/all of the major casino resource sites that pop up on the first two pages of Google...comment on their fbook posts so other players can be warned..don't give up, don't go silent and let them win. They need to be held accountable...they WILL be held accountable.
Response from SweepJungleAug 1, 2026
Hey there, thank you for taking the time to share all of this and for playing with us at SweepJungle 🌴🎰 We can see how much detail you’ve put into your story and we’re really sorry to hear about how upsetting this experience has been for you, especially after finally hitting a big win 💚
We completely understand how frustrating it feels to have a redemption cancelled when you believed everything was good to go 🥺 In situations where our team detects potential breaches of our Terms of Service — including things like multiple accounts or activity linked across sister sites — we’re required to follow our rules and compliance obligations, which can include refunding purchases and closing accounts 📝
That said, you absolutely deserve a clear explanation. If you believe this decision was made in error or without proper review, please reach out to us directly via live chat or email with your registered details so our team can re‑check your case and provide more context 🧭 Our goal in this jungle is to keep things fair and fun for everyone, and we truly appreciate players who speak up and hold us to high standards 🐯💬
CA
Casee
2 account scam
I was made aware of this site thru a Facebook ad but when I signed up I used my google email. I only played with this one account but when I won $400 and went to redeem I was told I had two accounts and that was against terms and conditions so my account blocked and no winnings sent. I tried to explain my case to the “fraud team” that I had only played and only verified one account but to no avail. So I would say beware of this site. Especially if you win because they are going to find some kind of rule not to have to pay you. I would not recommend this site!
A month after posting this review a lovely letter from your team expressing they were sorry and would like to make things right. This response was purely for show because my account was blocked and no effort made to make things right even after further emails and explanations were sent. So again be careful of this site!
Response from SweepJungleFeb 25, 2026
Dear user,
It breaks our hearts to hear that what should have been a moment of celebration turned into such a frustrating experience! We truly want every win in the Sweepjungle to be a "roaring" success. 🌿
We want to gently clarify that our systems are designed to flag multiple accounts to keep the jungle fair and secure for everyone. Sometimes, even an accidental second sign-up, perhaps through a different login method like Facebook versus Google, can trigger a "duplicate account" flag, even if it wasn't intentional.
We value your honesty and truly hope to clear up this misunderstanding!
Warmly,
The Sweepjungle Team 🐾
CH
Christina H.
Beware
Beware! I won a good amount after spending a lot I won on
January 6th it is now the 18th they cancelled it twice said it was fine since the 9th customer service keeps saying were working on your refund, we will notify it has been way over 7-10 days. I have played many games Mega Bonza, Crown coins etc funds were deposited within 24-48hrs I wont use them again
Response from SweepJungleFeb 26, 2026
Dear Christina,
Thank you for sharing your experience. We truly understand how frustrating waiting can be, especially after receiving different updates. Please know that in some cases, our Fraud team may need to perform a full review if any checks require additional verification, which can extend processing time.
We’re very sorry for the inconvenience this has caused. Kindly reach out to us again and share your details so we can investigate your case thoroughly and provide you with a clear update as soon as possible.
Warm wishes from the jungle 🐾
SweepJungle Support Team 🌴
TJ
The J.
Refuses to pay. 13 seperate pieces of banking and id provided.
I won 1000. I did not use bonuses. Instead of simply redeeming, sweepjungle has sent me 32 separate messages asking for more and more info. They have yet to redeem. Every time I satisfy one demand they make another.
They obviously just don't want to pay. Here's what I sent so far. Mote They ask for these one at a time to drag it out;
Provided so far:
Complete kyc via 3rd party provider
Drivers license
Photo of me holding license and card.
Photo of me holding front and back of card.
Photo of front and back of wells fargo card
Screenshot of spectrum card
Screenshot of some of my purchases from you on spectrum card.
Screenshotnof my bank account.
Babk statements
Screenshot of your first successful redemption yo my account.
Screenshot of my successful payment with my card, after you said I had to make another purchase to redeem.
32 emails. 14 requests. No payment.
They now want me to go to my bank on Monday for more documentation.
This is beyond ridiculous.
Response from SweepJungleFeb 26, 2026
Dear User,
Thank you for sharing your concerns. We truly understand how exhausting this process must feel, especially after providing so much documentation. Please know that when our Fraud team has any doubts or inconsistencies, they are required to perform a full compliance review to protect both the player and the platform.
We’re very sorry for the inconvenience this has caused. To help us investigate your case thoroughly and ensure nothing is missing, please kindly share your details again as requested so we can complete the review as quickly as possible.
We genuinely appreciate your patience and cooperation.
Warm wishes from the jungle 🐾
SweepJungle Support Team 🌴
CA
Catherine
Second time playing
Second time playing, I had .15 on my acct .daily bonus brought it to to .35. I was playing a slot, accumulate 366.00? I notice acct vanished down to 56.00? So I went to redeem, so it had to be 100 coins. So I contacted customer service. Reply was notified by email with answer. I went back playing...I had 256.00? Redeem 100.00. then I received a cancellation of account and redemption. No other platforms has these rules. So therefore, you can't redeem with the daily bonuses? I went through this the first time I had to deposit something first .it was a few hundreds..received that I only could receive 25.00
Response from SweepJungleFeb 25, 2026
Hello! 🌿
Thank you so much for reaching out to us. We truly celebrate every win in our jungle, and we are so sorry for any confusion regarding your redemption!
We want to help clarify how our promotional play works. As outlined in our Sweepstakes Rules (which are accepted by all players during account creation), there is a maximum win limitation of $25 when playing specifically with daily bonuses or freeplay.
Because we want to keep the jungle fair and sustainable for everyone, the system automatically adjusts the balance once that limit is reached. We know this can be disappointing when you see a higher number on the screen, and we truly apologize if that wasn't clear during your play session!
Please reach out to us at [email protected] so we can personally review your account details and answer any other questions you might have about our rules. We’re here to help!
Warmly,
The Sweepjungle Team 🐾
DR
Diana R.
If I could write it any less I would I…
If I could rate it any less I would I won over $12,000 and not only are they refusing to give me my money they permanently closed my account to where now I'm having to contact the state attorneys consumer protection office and also the Federal trade commission for assistance so I would think long and hard before I played on that site it's all fine and dandy and tell you when then they don't want to pay you
Response from SweepJungleFeb 25, 2026
Dear Diana,
We are very concerned to hear about your experience, as this is certainly not the journey we want for our players. We take matters regarding account closures and prize redemptions extremely seriously.
Please contact us directly at [email protected] so we can prioritize a full review of your case. We would appreciate the opportunity to look into the specifics of your account and clarify exactly what has occurred.
We are standing by to assist you.
Warmly,
The Sweepjungle Team 🐾
MJ
Matthew Jason M.
This place is a joke I received a…
This place is a joke I received a promotional email for a discounted package with free spins but when I clicked the link to redirect me to the page to purchase the pack it was nowhere to be found nor could I claim it. So I did what anyone else would do and messaged support and was told "were sending this over to our tech team and they will be in touch very shortly." Well of course they never got back to me and this is day 5 of messaging support only for them to still tell me every single day "we've forwarded your issue to our tech team and prioritized your ticket." Ive been playing at social casinos since 2016 and there's no reason what so ever it takes 5 days and counting to fix an issue as small as this. They think I'm just going to let this go, give up, and forget about it but I refuse to do so because it's not right to do your customers this way.
Response from SweepJungleFeb 25, 2026
Hello there! 🌿
We are so incredibly sorry for the frustration and the wait you’ve experienced. It breaks our hearts to hear that you’ve been feeling overlooked, as that is the last thing we want for any of our explorers!
We truly appreciate your patience while our tech team looks into this. Sometimes, promotional packages can be a bit "elusive" due to a few different reasons:
Time Sensitivity: Many of our special offers are strictly time-bound and may expire shortly after the email is sent.
Technical Glitches: Occasional "vines" in the system can prevent a link from redirecting properly to the specific pack.
Account Specifics: Some offers are tailored to a single use or a specific session.
We realize that five days is a long time to wait for a resolution, and we want to make sure your voice is heard loud and clear. Please reach out to us directly at [email protected] so we can personally follow up on your ticket and get this sorted out for you.
We value your loyalty and your long history with social casinos—we’d love the chance to show you the top-tier service you deserve!
Stay Wild,
The Sweepjungle Team 🐾